First and Second Level Support Staff Jobs

Codezys

Location:
Germany, Kempten

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

First and second level support for CODESYS products and PLC applications. Working with customers worldwide. More than just an IT help center - involves understanding the CODESYS IDE, runtime systems, CODESYS Automation Server, and complex applications.

Job Responsibility:

First and second level support for CODESYS products and PLC applications
Supporting customers during commissioning
Independent recording of support requests via our helpdesk system
Analyzing problems and providing efficient solutions
Configuration of test systems and use for error analysis
Supporting our customers regarding questions about our software products
Working closely with our Software Development and Quality Management teams
Managing projects and being dedicated contact persons
On-site customer visits

Requirements:

Degree in mechatronics, electrical engineering, computer science, or a comparable training with a technical background
Sound knowledge of automation and drive technology as well as PC technology and PLC programming
Programming skills in the languages of IEC 61131-3
Knowledge of network topologies and fieldbus systems
Customer and service-oriented mindset and working style
Teamwork and strong communication skills
Good written and spoken German and English skills

Nice to have:

Basic knowledge of Linux systems is an advantage

What we offer:

Bike leasing
E-car charging stations
Company fitness via the EGYM Wellpass
Opportunity to develop personally and professionally
30 days of vacation
Generous flexitime account
Opportunity to work in a mobile office

Additional Information:

Job Posted:
December 07, 2025

Work Type:

On-site work

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First and Second Level Support Staff