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Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive, and the Microsoft Azure platform globally with its server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide and we are looking for a Firmware Engineer II to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest TCO is of paramount importance. To achieve this goal, the Firmware Center of Excellence team is instrumental in defining and delivering operational measures of success for Microsoft cloud hardware, innovation, quality, time to market, scale and sustainable that exceeds our customer’s expectations. We are looking for experienced engineers with a strong passion for customer focused solutions, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.
Job Responsibility:
Perform system-level debugging and troubleshooting to identify and resolve complex hardware/firmware-related issues
Collaborate with cross-functional teams including hardware architects and engineers, software developers, validation & integration and product managers to define firmware requirements and specifications
Utilize AI and machine learning data science techniques to uncover actionable insights and enhance overall fleet health
Stay up to date with industry trends and advancements in cloud firmware technologies and provide recommendations for improvement
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR equivalent experience
4+ years of professional experience designing and developing Firmware and software solutions to improve System Reliability, Availability and Serviceability
Solid understanding of computer architectures including processors, buses, and memories
Experience working with multiple teams on root cause analysis, troubleshooting, and debugging skills resulting in solving complex Hardware/Firmware/Software issues
Self-motivated and able to work independently
Seeks new technological challenges and thrives in ambiguous situations