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Maxwell Locke & Ritter LLP Logo Maxwell Locke & Ritter LLP · Office Administration

Firm Support Coordinator

United States, Austin 25.00 USD / Hour · Job Posted January 15, 2026
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Job Description

As a firm support coordinator, you will work with the support team to provide a variety of administrative services necessary to keep a professional services firm functioning. You will work as part of our front desk team to support the firm’s team members and clients in our Downtown Austin office.

Job Responsibility

  • Ensure that the office is clean and ready for guests at all times
  • Answer and direct incoming phone calls
  • Welcome and direct any visitors or clients
  • Administer parking validations
  • Receive and distribute incoming mail and deliveries
  • Process outgoing mail
  • Facilitate courier deliveries
  • Monitor and distribute e-faxes
  • Respond to email requests in a professional, timely manner
  • Assist with catering setup and clean up as needed
  • Serve as backup in stocking office and breakroom supplies
  • Coordinate building access for employees
  • Data entry and management in the firm’s practice management and CRM systems
  • Assist associates and partners in preparing documents for distribution
  • Provide a variety of administrative support
  • Provide backup to other support team members
  • Participate in support team meetings and contribute to ongoing process improvement

Requirements

  • 2-3 years of relevant work experience
  • Must be able to work in-person in our downtown Austin office Monday through Friday, 8am – 5pm
  • High school diploma or equivalent
  • Proficiency with Microsoft Office Suite (including Excel) and Adobe Acrobat
  • Experience inputting and managing data in CRM and practice management systems
  • Highly motivated team player
  • Superior organization and project management skills with proven ability to be detail-oriented, appropriately prioritize tasks and meet deadlines
  • Strong verbal and written communication skills
  • Ability to work well both independently and with others
  • Ability to provide a high level of customer service
  • Ability to adapt to changes in the work environment
  • Excellent problem-solving skills
  • Ability to maintain a high level of confidentiality

Nice to have

  • Experience at a CPA or professional services firm
  • HubSpot and CCH Axcess experience

What we offer

  • PTO: 22 days plus 8 paid holidays and 2 floating holidays
  • Paid parental leave
  • Paid bereavement leave
  • Annual bonus through profit-sharing plan
  • 401(k) plan including profit-sharing contribution
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Term-life and accidental death and dismemberment insurance
  • Short-term disability
  • Long-term disability
  • Employee assistance program
  • Continuing professional education
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