This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Network Security Advisor will implement and support network security solutions, focusing on Palo Alto and Fortinet technologies. With over 12 years of experience in network security administration, the candidate will troubleshoot issues, manage incidents, and ensure compliance with service level agreements.
Job Responsibility:
The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment
Implement Network Security solutions and provide operational support in a customer environment
Support Palo Alto, Fortinet FW’s, Cloud Proxy solutions ( Netskope)
Write custom queries on Palo Alto to fetch reporting data
Provide On-call support for high severity incidents in a 24x7 environment
Ensure that Service Level Agreements and operational standards are met
Perform system maintenance, checkups and maintain current documentation
Provide resolution plans for device issues
Propose service, process, and technical improvements to management
Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support
Complete Weekly/Monthly Health Status checks across all support network security platforms
Working with multiple customers support environment to complete upgrades, patches, overall operational support
Assist in conducting rule set reviews to improve overall security footprint for our customers
Provide operational support of the Network & Security environments
Detect security issues, create customer tickets and manage problems until closure
Requirements:
Hands on experience with Palo Alto, Prisma, Fortinet
Ability to grasp complex issues to arrive at optimal solutions
Strong ethics and integrity
Flexible to changing needs of customer, account, and team
Excellent customer facing communication skills, customer support and knowledge of ITIL best practices
Highly experience architect with proven knowledge on products likes Firewalls (Palo Alto), F5, Prisma SASE, EIGRP, OSPF, BGP and switching technologies
Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory
At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto, Fortinet (CCNP security, PCNSE, etc.)
Candidate must possess good time management skills
Clear understanding of Windows and Linux operating systems
12+ years of network troubleshooting experience and at least 7 years in Network & Security administration
Network Design experience will be an added advantage
Bachelor’s degree or equivalent experience
Nice to have:
ITIL certification
Experience with Cisco, AWS, Palo Alto, AWS, EIGRP, BGP networking and F5
Must be PCNSE certified
Knowledge of Cisco and Palo Alto VPN products and ScreenOS software
Current Cisco Certified Internetwork Expert (CCIE R&S) with excellent knowledge on PA, Prisma, SD-WAN, F5 and AWS network
Experienced with ITIL best practices and familiar with regulations such as SOX, PCI, HIPPA