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Firewall, Prisma - Networking Advisor

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NTT DATA

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Location:
India , Noida

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Responsibility:

  • The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment
  • Implement Network Security solutions and provide operational support in a customer environment
  • Support Palo Alto, Fortinet FW’s, Cloud Proxy solutions ( Netskope)
  • Expert knowledge on Palo Alto url filtering, Vulnerability protection, AV, Anti-spyware profiles
  • Strong knowledge on App-id, use of app filters
  • Expert in troubleshooting issues with packet captures, debugs on Pal Alto and Fortinet FW
  • The SME will provide technical escalation to L2 support engineers
  • Write custom queries on Palo Alto to fetch reporting data
  • Provide On-call support for high severity incidents in a 24x7 environment
  • Ensure that Service Level Agreements and operational standards are met
  • Perform system maintenance, checkups and maintain current documentation
  • Provide resolution plans for device issues
  • Propose service, process, and technical improvements to management
  • Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support
  • Complete Weekly/Monthly Health Status checks across all support network security platforms
  • Working with multiple customers support environment to complete upgrades, patches, overall operational support
  • Assist in conducting rule set reviews to improve overall security footprint for our customers
  • Provide operational support of the Network & Security environments
  • Detect security issues, create customer tickets and manage problems until closure
  • Ensure that Service Level Agreements and operational standards are met
  • Perform system maintenance, checkups and maintain current documentation
  • Provide resolution plans for device issues
  • Propose service, process and technical improvements to management

Requirements:

  • Hands on experience with Palo Alto, Prisma, Fortinet
  • Ability to grasp complex issues to arrive at optimal solutions
  • Strong ethics and integrity
  • Flexible to changing needs of customer, account, and team
  • Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus
  • Highly experience architect with proven knowledge on products likes Firewalls (Palo Alto), F5, Prisma SASE, EIGRP, OSPF, BGP and switching technologies
  • Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory
  • At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto, Fortinet (CCNP security, PCNSE, etc.)
  • Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team
  • Clear understanding of Windows and Linux operating systems
  • 12+ years of network troubleshooting experience and at least 7 years in Network & Security administration
  • Network Design experience will be an added advantage
  • Bachelor's degree or equivalent experience

Nice to have:

  • Experience with Cisco, AWS, Palo Alto, AWS, EIGRP, BGP networking and F5 is a must
  • Must be PCNSE certified
  • Knowledge of Cisco and Palo Alto VPN products and ScreenOS software
  • Current Cisco Certified Internetwork Expert (CCIE R&S) with excellent knowledge on PA, Prisma, SD-WAN, F5 and AWS network
  • Experienced with ITIL best practices and familiar with regulations such as SOX, PCI, HIPPA

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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