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We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Job Responsibility:
Carry out routine PPM in line with scheduled tasks and industry standards
Respond effectively to reactive maintenance calls, breakdowns, and emergency situations
Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems
Ensure compliance with all relevant Health and Safety legislation and company procedures
Complete detailed and accurate job documentation, reports, and asset records
Coordinate with subcontractors and suppliers for specialist system support and installations
Support and liaise with clients, ensuring a high level of customer satisfaction
Take part in an on-call rota for emergency response, as required
Identify opportunities for system upgrades, replacements, or improvements
Assist other trade teams on-site when required
Work proactively to support continuous service improvement and contract growth
Requirements:
Recognised Fire & Security Apprenticeship or equivalent experience
Health & Safety training (e.g. Manual Handling, Working at Height)
Strong experience in fire alarm systems with supporting certifications
IP and analogue CCTV system experience
Current ECS card with Chapter 8 awareness
IPAF trained
Minimum of GCSEs (or equivalent) in Maths and English
Industry experience in service, fault finding, and maintenance of fire & security systems
Nice to have:
City & Guilds 2360 Part 3 or equivalent qualification
Experience with IT and networking related to security systems
Supervisory experience (or ambition for future progression)