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Join ASEL Argenbright Security Europe LTD and become part of a forward thinking organisation at the forefront of integrated security technology. At ASEL, we design, develop, and deliver intelligent, tailored security solutions that combine cutting edge technology, expert people, and robust processes. We are recognised industry leaders in security risk modelling, using data driven insights to help our clients strengthen their operations, reduce risk, and achieve measurable cost efficiencies. We are now looking to recruit an experienced Area Service Engineer to support our continued growth across the Sheffield region.
Job Responsibility:
Taking full ownership of service and maintenance calls within your allocated area
Diagnosing and resolving faults across a range of integrated security systems
Working proactively to minimise repeat visits and deliver first time fixes
Communicating clearly with your Line Manager or Supervisor regarding outstanding issues and workload
Representing ASEL professionally at all times, building strong and lasting client relationships
Supporting the wider Service Team with additional reasonable duties as required
Ensuring the effective operation and performance of your service area
Adhering to SLAs while maintaining high standards of workmanship
Maintaining a professional appearance and conduct that reflects ASEL’s brand
Keeping your service vehicle clean, organised, and roadworthy at all times
Participating in an out of hours on call rota
Requirements:
Proven experience working with integrated security systems including CCTV, Intruder, Access Control, and Fire
Strong experience with IP based security systems, including enterprise platforms such as Milestone, Genetec, Avigilon, and similar IP video management systems
A solid technical understanding of fault finding, servicing, and maintenance
A customer focused mindset with a professional, approachable manner
A commitment to continuous improvement and professional development
What we offer:
Overtime opportunities
Ongoing training and development within a supportive and collaborative environment
Perkbox recognition, rewards, and discount platform
Apprenticeship opportunities
Employee of the Month scheme with £50 reward
110% Club recognising outstanding performance with prizes and monetary rewards
Wagestream, enabling flexible access to earned wages
Employee Assistance Programme
Clear progression opportunities within the business