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Fire Alarm Dispatcher

British Indian Ocean Territory, Diego Garcia · Job Posted May 15, 2026
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Job Description

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Fire Alarm Dispatcher to support a unique US Navy program based on the island of Diego Garcia.

Job Responsibility

  • Monitoring fire alarm systems and responding promptly to incoming alarm signals in accordance with established emergency protocols
  • Receiving emergency calls and prioritizing, categorizing, and dispatching fire department personnel to incidents
  • Operating communications equipment such as radios, telephones, and computer-aided dispatch (CAD) systems to coordinate emergency response activities
  • Maintaining clear and direct communication with responding personnel, providing real-time updates on emergency situations
  • Accurately documenting all received calls, dispatched units, and responses in logs for record-keeping and reporting purposes
  • Monitoring and verifying functionality of alarm systems, ensuring timely identification of system faults and reporting them for immediate resolution
  • Assisting in tracking system alarms and scheduled maintenance activities to reduce downtime or prevent system issues
  • Collaborating with the Fire and Emergency Services team to ensure seamless communication and coordination during all emergency situations.

Requirements

  • High school diploma or equivalent
  • Certifications in Telecommunicator I and II and Hazmat Awareness, in accordance with relevant standards. (New hires must obtain all required certifications within 12 months of employment to perform duties independently.)
  • 1-3 years of experience in emergency dispatch operations, fire service communications, or a related role
  • Ability to remain calm under pressure and respond to emergencies effectively while ensuring prompt and accurate dispatch of personnel
  • Proficiency in operating communications equipment, including radios and computer-aided dispatch (CAD) systems
  • Strong organizational and documentation skills to maintain accurate records of dispatching activities and alarms
  • Exceptional verbal communication skills to relay clear and concise information to personnel and emergency responders
  • Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment
  • Must be able to obtain and maintain facility credentials/authorization.

Nice to have

  • Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce
  • Valid country driver's license
  • Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide)
  • Previous experience working in fire service dispatch operations for a government, military, or emergency response organization
  • Familiarity with U.S. Navy or Department of Defense fire alarm and emergency dispatch protocols
  • Advanced training or certification in emergency dispatch, communication systems, or situational response.

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