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The Fire Administrator provides essential administrative support to ensure the smooth day-to-day running of operations. The role involves managing general office administration, handling telephone enquiries, diary coordination, filing, and maintaining accurate records.
Job Responsibility:
Respond to general administration duties
Answer the telephone
Manage diaries
Log surveys and completion audits
Order fire works materials
Book Site appointments
Manage daily tracker of works
Deliver effective office filing
Requirements:
Provide comprehensive administrative support to ensure the smooth day-to-day operation of the team
Manage general office administration, including filing, data entry, and maintaining accurate records
Use MS Office (Word, Excel, Outlook) and internal systems to produce reports, update trackers, and manage documentation
Maintain CRM or project management systems to support workflow and operational efficiency
Coordinate diaries, schedule appointments, and manage calendars for contracts and site activities
Liaise professionally with tenants, contractors, and internal teams, delivering a high standard of customer service
Support procurement activities, including ordering materials and assisting with inventory management
Monitor and update daily work trackers, ensuring information is accurate and up to date
Identify and resolve administrative or operational issues promptly, escalating where necessary
Support compliance requirements, maintaining confidentiality and accuracy in all documentation, including fire safety–related records (training provided)
Adapt to changing priorities and workloads in a fast-paced environment, using initiative to improve processes where possible
Work both independently and collaboratively as part of a wider team, demonstrating reliability, attention to detail, and a positive, proactive attitude