FinTech Account Manager Job at Plaid (San Francisco)

Fintech Account Manager - Named

Plaid is looking for an experienced customer-facing professional to manage and g...

Location

United States , New York

Salary:

130560.00 - 163200.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

6+ years of quota carrying software or technology account management experience
Demonstrated account management and sales experience
Customer empathy and deep desire to see customers succeed
Desire to get technical and the ability to learn the ins and outs of Plaid's APIs
Interest in financial services and technical products
a high degree of intellectual curiosity
Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed
Ability to work with all types of people and build long-lasting relationships

Job Responsibility

Own the overall relationship with your portfolio of customers in our fastest growing customer segment
Build relationships with the C-Suite and Product teams to grow and retain revenue
Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
Help customers integrate and launch on Plaid
Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations

What we offer

medical
dental
vision
401(k)

Fulltime

Account Manager France - SaaS Fintech

About the role: As part of its Strategic Plan, Spendesk decided to address custo...

Location

France , Paris

Salary:

Not provided

Spendesk

Expiration Date

Until further notice

Requirements

Minimum 1 year of sales experience in any industry (our onboarding will help you thrive!)
Strong track record of hitting and exceeding quota
Excellent organizational skills to manage multiple opportunities simultaneously
Ability to navigate both high-velocity and value-focused deals
Customer-centric mindset with strong consultative approach
French Native or Fluent
Good level of English
Experience in Fintech or Finance teams is a strong plus
Ownership mindset - you'll help shape our AM playbook

Job Responsibility

Own and develop a dedicated portfolio of Southern European customers through proactive territory planning
Identify and close upsell and cross-sell opportunities throughout the entire sales cycle
Understand client needs and business objectives to effectively position our solutions
Maintain strong customer relationships and collaborate with Customer Success Managers
Provide customer feedback to Product, Marketing, and Strategic Partnerships teams
Keep accurate records of interactions and progress using CRM software

What we offer

Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
Lunch 60% funded by Spendesk (Swile Card)
Alan Premium health insurance
A Gymlib pass to let off steam after a productive day at work
Access to Moka.care for emotional and mental health wellbeing
Latest Apple equipment
Great office snacks to fuel your day
A positive team to work with daily

Fulltime

Account Manager - On-street

As Arrive, we guide customers and communities towards brighter futures and more ...

Location

Belgium , Brussels

Salary:

Not provided

Parking Network B.V.

Expiration Date

July 03, 2026

Requirements

3+ years of experience in field sales, ideally within SaaS, Fintech, or Mobility
A track record in selling complex services from lead to implementation
Language proficiency: Fluent in Dutch and French is a must. Strong English is required to collaborate with the Nordic/Global HQ
CRM proficiency to manage the full sales cycle from start to finish
A growth mindset
A passion for mobility, digitalization, and smart city solutions
Willingness to travel regularly within your region and occasionally abroad

Job Responsibility

Strategic hunting: Proactively identify and acquire new customers, specifically targeting cities and municipalities across the Flanders & Wallonia region
Consultative partnering: Act as a mobility expert by supporting and consulting existing clients, helping them optimize their urban infrastructure through our integrated hardware and software solutions
Governmental relations: Build strong, strategic relationships with local authorities, Aldermen, and Mayors to ensure Arrive is the preferred partner to make cities more livable
Lead negotiations: managing contracts and lead negotiations and respond to RFIs/RFQs with tailored and standard offers
Internal collaboration: Work closely with international colleagues across sales, product, and marketing to align our local Belgian strategy with our global mobility vision
Market innovation: Shape the market's direction through bold, creative thinking, proposing physical and digital solutions that solve complex parking and mobility challenges in Belgian cities

What we offer

Competitive Fixed Salary
Variable Pay: Bonus structure based on regional targets
Meal vouchers
Training budget
Pension plan: 5,5% of gross salary
32 days holiday allowance
Allowance for internet, mobile phone subscriptions and more

Fulltime

Senior Client Manager, FinTech Sales

As a Client Manager at NTT DATA, your role will center on building and nurturing...

Location

Taiwan , Taipei

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
Ability to identify and advance opportunities at assigned clients and prospects
Extensive experience in global partner management and sales environments, with a focus on business development
Proficiency in using Salesforce.com or other CrM platforms
Capability to drive alignment to a common vision across multiple stakeholders
A collaborative mindset and the ability to adapt communication styles for diverse audiences
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
A bachelor's degree or equivalent in business or a sales-related field

Job Responsibility

Building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas
Using state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions
Managing and growing relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences
Meeting revenue and margin targets while minimizing client churn and maximizing retention
Developing and implementing account strategies using knowledge of latest technology sales methods and trends
Working closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle
Using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
Analyzing the client's situation, planning strategically, and navigating various geographies to drive sales engagement and meet quota targets
Acting as the first point of contact to address client issues and ensure consistent client satisfaction
Transforming clients' needs into actionable solutions to help them achieve their business goals with our services

Fulltime

Senior Technical Account Manager, Cash App Pay & Afterpay

Block is looking for a Senior Technical Account Manager to support our Cash App ...

Location

United States , New York

Salary:

Not provided

Cash App

Expiration Date

Until further notice

Requirements

Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development
Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes
Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences
Proficiency in JavaScript, HTML, and CSS
comfortable assessing and debugging integration issues across e-commerce and POS platforms
SQL and the ability to leverage it for data analysis and troubleshooting
Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight
Familiarity with platform management processes: environments, testing, release management, and deployments
Strong commercial acumen and ability to balance client advocacy with company objectives

Job Responsibility

Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance
Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities
Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience
Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact
Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption
Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations
Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals
Maintain comprehensive integration documentation following established templates
Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Technical Account Manager, Cash App Pay & Afterpay

Block is looking for a Senior Technical Account Manager to support our Cash App ...

Location

United States , Bay Area

Salary:

113600.00 - 195300.00 USD / Year

Cash App

Expiration Date

Until further notice

Requirements

Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development
Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes
Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences
Proficiency in JavaScript, HTML, and CSS
comfortable assessing and debugging integration issues across e-commerce and POS platforms
SQL and the ability to leverage it for data analysis and troubleshooting
Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight
Familiarity with platform management processes: environments, testing, release management, and deployments
Strong commercial acumen and ability to balance client advocacy with company objectives

Job Responsibility

Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes
Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance
Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities
Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience
Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact
Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption
Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations
Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals
Maintain comprehensive integration documentation following established templates
Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Account Manager

Wise is a global technology company, building the best way to move and manage th...

Location

United States , Austin

Salary:

95000.00 - 130000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

At least 3 years of experience in Account Management, Customer Success, or Enterprise Sales within fintech, SaaS, or financial services
Strong understanding of the North American banking and fintech landscape, particularly in cross-border payments
Proven track record of growing accounts and driving measurable revenue impact
Comfortable working toward and exceeding revenue targets and KPIs
Skilled at building and maintaining relationships with stakeholders at all levels, including C-suite
Hands-on and proactive — comfortable leading partner conversations, navigating challenges, and driving outcomes
Detail-oriented, with the ability to deeply understand deals and identify where to invest for maximum impact
Able to balance commercial, technical, and operational discussions — from solutioning integrations to negotiating terms

Job Responsibility

Driving growth and deepening relationships across a portfolio of strategic platform partners in North America
Own partner relationships end-to-end within Wise Platform — focusing on retention, expansion, and long-term value creation
Identifying and executing upsell and cross-sell opportunities
Managing commercial discussions
Collaborating with internal teams (including Partner Risk) to ensure sustainable growth
Work with the Wise Platform team to build, close, and deliver a strong pipeline of opportunities within your existing accounts
Develop comprehensive account plans for key platform partners
Establish strong relationships with your platform partners by understanding their strategic objectives and decision-making process
Lead QBRs and become the subject matter expert for your partners
Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

Fulltime

Manager, Account Management

Location

Belgium , Waterloo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Successful experiences in challenging environments (start-up, tech, retail, consulting) and in conducting business development activities working with cross functional partners
Strong commercial skillset with marketing acumen and entrepreneurship mindset with strong ability to think out of the box, take initiatives and a taste for challenge - an outside-in thinker
Analytical skills to understand customer needs, identify market perspectives, understand technological and data-based services, use sophisticated business cases and provides insight and analysis of market and customer business through profitability modeling, financial forecasting and competitive analysis
Ability to understand the new evolutions in technology and how to apply them to business
Self-starter/self-motivated with a natural ability to learn independently relying on the sources at hand and by seeking advice from the team
Excellent verbal and written communicator and influencer with strong negotiation skills
Team player with an ability to collaborate with all the internal and external stakeholders (technical teams, products teams, sales experts, legal teams etc…) with a strong problem-solving orientation
Fluency in English, French and Dutch is required

Job Responsibility

Overall responsibility for development and management of financial institutions, Fintech and merchants in Belgium and Luxembourg
Based on a profound knowledge of your customers business you will identify the relevant Mastercard services that meet your customer’s needs with as an end goal the achievement of your sales target
You will evaluate business opportunities in terms of impact and financial return
You will develop our business within existing and/or not existing customers and drive business development opportunities and innovative commercial responses in the markets delivering increased revenue and/or market share
You will supervise project execution, collaborating across all business functions, to assure a delivery that will exceed your customers’ expectations
You will be able to analyse data to identify new opportunities and/or to pursue your customers and their business rigorously

Fulltime

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FinTech Account Manager

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