Finnish customer service agent Job at Randstad (Chania)

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)

Job Responsibility

Provide first-line support via phone, email, and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Fulltime

Finnish customer care agent

We are looking for the next Customer Care Agent (Finnish Speaker) to join our cl...

Location

Greece , Neo Irakleio, Athens

Salary:

1300.00 - 1400.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

High adaptability in dynamic working environments & rotating shifts
Excellent verbal & written communication skills
Client-centric mindset
Ability to multi-task, prioritize, and manage time effectively
Computer literacy
Flexibility to work on shift rotation 24/7
Fluency in Finnish and English (verbal and written) is a must- have

Job Responsibility

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify and assess customers’ needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives
follow up to ensure resolution
Direct unresolved requests and issues to internal departments and follow up to ensure resolution
Update our internal databases with information and record inquiries, comments and complaints
Enhance customer experience by gathering customer feedback and share with our Product teams

Fulltime

Cloud Solutions Specialist

Location

Spain , Valencia

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Intermediate or fluent verbal and written English, fluent or native Finnish
3+ years of technology-related sales or business development experience
A minimum of Fundamentals certification is required, L200 certification is preferred
Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
Understanding of cloud deployment and adoption planning
Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
Understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
Proven track record of outstanding performance and achieving goals

Job Responsibility

Secure new customer wins for a cloud: maximize up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
Present cloud value propositions that align with customer’s business objectives and IT initiatives
Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
Execute quick technical feasibility assessments and proposals of developments of the solutions
Develop knowledge of the cloud’s offerings and leverage all training resources
Conduct group and one-on-one trainings across the centre on subjects of expertise
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics

What we offer

Attractive remuneration with capped sales bonuses
Indefinite contract
Working with a big player in the Cloud industry and gaining specialization in it
Work from Monday to Friday from 9 AM - 05:30 PM
Relocation cost reimbursement for candidates from abroad
Spanish lessons
International team
Stimulating environment
Many opportunities for growth within the company

Fulltime

New

Social Worker – Fostering - Family and Friends Team

Are you passionate about working with Family and Friends Carers and improving th...

Location

United Kingdom , Aylesbury

Salary:

40109.00 - 47629.00 GBP / Year

Buckinghamshire Council

Expiration Date

July 20, 2026

Requirements

Social work qualification
Active SWE registration
Completed ASYE
Working knowledge of legislation and guidance which applies to family and friends work
Experience of working in looked after children or with foster carers
Knowledge of research, inquiries and recent studies affecting this sector of service and an ability to monitor its application in practice
Strong written communication skills
Minimum of 2 years post qualifying experience
Experience and competence in working with the courts and providing written and verbal evidence

Job Responsibility

Deliver targeted and specialist social work services in the area of Kinship Care
Clarify eligibility and undertake statutory social work assessments
Promote the safety and well-being of children and young people
Assess and support prospective Family and Friends carers in line with Fostering Regulations and court proceedings
Hold a manageable caseload of SG and Reg24 assessments
Provide carer support
Work within statutory guidelines and fostering regulations
Assist with duty with opportunities to deliver training, run support groups and be involved in the organisation of carer events
Support the development and growth of the service

What we offer

Market premium of £2,750 per annum for Grade 7
Golden Hello payment after one years service (£1,000 for Grade 6, £2,125 for Grade 7)
Competitive salary with a market increment
Annual leave up to 30 days per year
Opportunity to buy further leave
Up to 15 days per year training, learning and development offer
Free parking across all office sites
Relocation packages available
Generous employer pension contribution
Discounts on Cafés, restaurants and shops

Fulltime

New

Spanish Speaking Caregiver

Join Our Team as a Caregiver in Lake Ariel, PA! *Earn Up to $14hr + Extra Cash T...

Location

United States , Lake Ariel

Salary:

14.00 USD / Hour

CareGivers America

Expiration Date

Until further notice

Requirements

Must be willing to work in Lake Ariel
Fluent in English, bilingual English/Spanish preferred
Availability to work Wednesday, Thursday, Saturday, and Sunday 6am-6pm
Reliable transportation required
Must be able to travel up to 25 miles to client locations

Job Responsibility

Bring comfort and companionship to clients in their homes
Help with daily care like bathing, dressing, toileting, and meals
Keep living spaces clean, safe, and welcoming
Offer medication reminders and support healthy routines
Communicate concerns and escalate safety issues as needed
Be a friendly face and a steady presence

What we offer

Paid Orientation
Weekly Pay
Flexible Schedules
Earn up to $375 for referring a friend
Caregiver Rewards Program
Premium Holiday Pay
Paid Time Off + Benefits including medical, dental, vision, and retirement
Free Employee Assistance Program
Discount Perks
Career Growth

New

Early Years Consultant

Join our Early Years Service, where we champion the joy of learning for the youn...

Location

United Kingdom , Aylesbury

Salary:

36317.00 - 37780.00 GBP / Year

Buckinghamshire Council

Expiration Date

July 02, 2026

Requirements

Educated to degree level or minimum three years equivalent experience in a similar managerial role
Excellent knowledge and first-hand experience of planning and delivering the EYFS
Experience of supporting vulnerable children including those with SEND and working with their families
Excellent planning and organisational skills
Excellent interpersonal skills
Proven ability to negotiate, inspire and maintain highly effective working relationships
Skilful communicator with ability to engage and influence customers, partners and stakeholders

Job Responsibility

Support providers to deliver the EYFS
Work with providers to meet the needs of all children including those from vulnerable groups and those with SEND
Ensure providers deliver high quality inclusive education
Offer advice and support to ensure early years practitioners deliver an inclusive Early Years Foundation Stage curriculum and meet the requirements of the SEND Code of Practice 2014 and Equality Act 2010
Provide comprehensive support and advice to providers on safeguarding, child protection and the management of allegations against the workforce, along with sustainability, sufficiency, and finance
Contribute to the work of the Early Years Service, ensuring sufficiency of places
Support the early years sector and childcare sector with high quality training, facilitating networking groups and providing advice and support to a full range of Early Years and Childcare providers

What we offer

Fair and inclusive culture
Health and well-being initiatives including Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
Unified voice through Employee Representative Group
Ongoing support and opportunity to develop and progress in career
Opportunities to take part in fun activities such as fundraising and social events
Flexible and agile working arrangements
Discounts on various cafes, restaurants, shops
Auto enrolment onto generous Pension Scheme
Opportunity to gain membership to Costco
Discounted gym memberships

Fulltime

New

Head of Internal Audit

HSBC is one of the largest banking and financial services organizations in the w...

Location

Israel

Salary:

Not provided

HSBC

Expiration Date

August 31, 2027

Requirements

Academic degree (preferable related to finance, accounting or law)
5 years Audit experience
3-5 years experience in the banking industry
Role holder must be located in Israel.
The role requires flexible and adaptable management style.
Fluency in English and Hebrew with strong written and spoken communication skills.
Ability to collaborate with colleagues demonstrating proactive approach.
Knowledge and experience of risk management and controls in financial services.
Knowledge of Internal Audit Frameworks, such as COSO principles and Professional Practice of Internal Auditing, supported by proven experience.
Regulatory acquaintance : Bank of Israel

Job Responsibility

Responsible for the development and implementation of an internal audit strategy in the context of the country and of regulatory requirements, according to regional and global audit policies and methodology.
Devise and implement an Annual Audit Plan which, together with the Regional and Global INA coverage, satisfies the needs of regulators and takes account of key risks in the context of the country.
Initiating and leading the delivery of audits, based on specific regulatory requirements and/or a critical assessment of the business, and the governance, risk and internal control frameworks.
Engaging and collaborating with Global Business, Global Function and Regional Audit Teams and provide strategic advice to them and other internal stakeholders by utilizing knowledge of both the country and the applicable governance, risk and regulatory frameworks.
Managing the interface between internal and external stakeholders to ensure a clear understanding of key deliverables.

What we offer

Tailored professional development opportunities
Competitive pay and benefits package
Welcoming, diverse and inclusive work environment
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups

Fulltime

New

Caregiver

Join Our Team as a Caregiver in Berks County! *Earn Up to $13.50hr + Extra Cas...

Location

United States , Reading

Salary:

13.50 USD / Hour

CareGivers America

Expiration Date

Until further notice

Requirements

Must be willing to work in Berks County
Must have reliable transportation
Must be willing to travel up to 25 miles to client locations

Job Responsibility

Bring comfort and companionship to clients in their homes
Help with daily care like bathing, dressing, toileting, and meals
Keep living spaces clean, safe, and welcoming
Offer medication reminders and support healthy routines
Communicate concerns and escalate safety issues as needed

What we offer

Paid Orientation
Weekly Pay
Earn up to $375 for referring a friend
Caregiver Rewards Program - Earn extra money for reliability, great care, and MORE
Flexible Schedules — Full-time, part-time, and weekend shifts
Premium Holiday Pay
Paid Time Off + Benefits — Including medical, dental, vision, and retirement
Free Employee Assistance Program — Free support for life, mental health, and well-being
Discount Perks — Save on entertainment, shopping, etc.
Career Growth — build skills and maintain caregiver excellence

Select Country

Finnish customer service agent

Job Description

Job Responsibility

Requirements

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