This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Job Title: Fines Officer Location: Swindon Contract: Temporary (initially until end of August 2026, with potential for extension) Hours: Full-time, 37 hours per week (Office-based) Join the Ministry of Justice - Make a Real Impact Are you highly organised, confident in dealing with people, and passionate about public service? Brook Street is currently recruiting a Fines Officer to work with the Ministry of Justice in Swindon. This is a fantastic opportunity to contribute to the smooth operation of our justice system while gaining valuable experience in a respected government department. About the Role As a Fines Officer, you'll be part of the National Compliance and Enforcement Service (NCES), helping to enforce and collect court-imposed fines. This is a key administrative position where no two days are the same. From managing sensitive casework to engaging with defendants and preparing court documents, your work will directly support the delivery of justice.
Job Responsibility
Enforcing and collecting criminal fines using designated legal powers
Conducting telephone interviews with defendants
Assisting with enforcement hearings and preparing court materials
Handling enquiries from the public and other organisations (in person, by phone, and in writing)
Processing casework and maintaining accurate internal records
General administrative tasks including post, photocopying, and data input
Supporting team meetings and continuous improvement initiatives
Requirements
Excellent customer service and communication skills
Confidence in dealing with challenging or sensitive situations
Strong attention to detail and ability to follow clear processes
Basic IT and administrative abilities
A proactive, team-oriented approach with the ability to work independently
Willingness to learn and grow within a continuously improving environment
What we offer
Be part of a respected public service team
Gain hands-on experience within the justice system
Enjoy a supportive and collaborative work environment
Access ongoing training and development opportunities