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As a Financial Crime Training Specialist, you will be responsible for the end-to-end learning journey of our 1st Line Financial Crime teams. You will ensure that our team members, who handle everything from business credit cards to savings and a range of other products, are equipped with the knowledge and skills to identify and mitigate risk effectively. You will be a key driver in embedding a robust training and competency framework across our growing fintech.
Job Responsibility:
Design and deliver comprehensive onboarding programmes for new starters, ensuring they have a solid foundation in 1st Line Financial Crime processes and regulatory requirements
Develop specialist training modules focused on Enhanced Due Diligence (EDD) and complex investigations to ensure high-quality, risk-based decision-making across the team
Manage the Training and Competency (T&C) framework, identifying individual and team-level skill gaps through regular assessments and performance data
Upskill existing team members through targeted workshops, "deep-dive" sessions, and ongoing coaching on emerging financial crime typologies and regulatory updates
Collaborate with the 2nd Line of Defence and Subject Matter Experts to translate complex policy changes into engaging, actionable training content
Maintain and update training documentation, ensuring all materials reflect current internal procedures and external AML/CTF regulations
Monitor and report on training effectiveness, using feedback and quality assurance (QA) results to continuously refine the learning curriculum
Foster a culture of continuous learning and compliance, acting as a subject matter expert and approachable point of contact for financial crime-related queries
Requirements:
Proven experience in a Financial Crime Training or Quality Assurance role, ideally within a fast-paced fintech or regulated financial services environment
Deep subject matter expertise within a first line function including expertise in AML, KYC/KYB, and specifically Enhanced Due Diligence (EDD) processes and procedures, and best practices
Strong knowledge of UK Money Laundering Regulations, JMLSG guidance, and the regulatory landscape surrounding credit and deposit products
Experience in building and maintaining Training and Competency (T&C) frameworks to track and improve team performance
Exceptional communication and presentation skills, with the ability to explain complex regulatory concepts in a clear, engaging, and practical way
A proactive and adaptable mindset, comfortable working in a scaling environment where products and processes evolve quickly
Excellent stakeholder management skills, with the ability to partner effectively with operational leads and compliance professionals
Relevant professional qualifications (e.g., ICA or ACAMS) are highly desirable