FinCrime Operations Team Lead

• Lead, develop, and scale a high-performing AML & Screening team (10 FTE), ensuring clear ownership, structured workflows, strong coaching, and a culture of accountability and continuous improvement
• Oversee complex AML and sanctions investigations end-to-end, including transaction analysis, customer due diligence, adverse media review, escalation handling, and SAR recommendations across acquiring, issuing, banking, and capital products
• Monitor emerging AML, sanctions, and FinCrime typologies and regulatory developments, translating insights into improved controls, risk coverage, and operational readiness
• Implement and continuously enhance AML & Screening policies, procedures, and controls across transaction monitoring, sanctions screening, investigations, escalation, and regulatory reporting, aligned with Fraud and broader FinCrime strategy
• Drive operational excellence using data insights, automation, quality assurance, and root-cause analysis, while partnering cross-functionally to deliver scalable monitoring and detection capabilities
• Build team capability through hiring, performance management, training, mentorship, and clear communication that supports professional growth and sustained high performance
• Provide performance visibility through outcome tracking, senior stakeholder reporting, audit and regulatory support, and execution of global AML & Screening priorities

• 6+ years of experience in AML, Screening, or broader Financial Crime within a financial institution, PSP, issuing bank, or fintech, including demonstrated people-leadership skills
• Proven leader with a track record of building, mentoring, and motivating high-performing teams, driving accountability, development, and a strong performance culture
• Strong analytical and problem-solving capability, able to interpret complex data, identify risk trends, and make sound, risk-based decisions in a KPI-driven environment
• Experienced in designing scalable processes, controls, and operational improvements, while managing investigations and screening activities with precision and attention to detail
• Effective communicator and collaborative partner, comfortable operating in fast-moving global environments, presenting to senior stakeholders, and adapting to evolving priorities
• Payments, banking, or FinTech experience is strongly preferred
• Full professional proficiency in English with clear written and verbal communication skills
• able to present insights to senior stakeholders
• Willingness to travel internationally as required

Payments, banking, or FinTech experience is strongly preferred