FinCrime Operations Senior Analyst Job at Assessfirst (Austin)

Job Description

As a FinCrime Operations Senior Analyst, you will play a vital role in safeguarding Wise and its customers by identifying and mitigating financial crime risks. You will be responsible for conducting thorough alert and escalation reviews, investigations, analyzing customer activities, and ensuring compliance with regulatory requirements and internal policies. This role offers an excellent opportunity to develop your expertise in financial crime operations and contribute to maintaining the integrity of Wise's services.

Job Responsibility

Investigation and Analysis: Conduct thorough reviews and investigations of customer and payment activity, including their use of Wise products, to determine if behavior aligns with expected patterns or portrays higher-risk flags
Due Diligence: Perform meticulous due diligence on customers and businesses, leveraging a variety of publicly available and internal data sources
Risk Assessment: Analyze and evaluate risk factors associated with customer profiles and transactions
Transaction Monitoring: Review customer transaction history, analyzing how they utilize Wise's various products and services to identify unusual patterns or suspicious activities
Escalation: Review and assess internal escalations, whether system-generated or from other teams, making informed decisions on the next steps
Documentation and Record Keeping: Maintain accurate and detailed records of reviews, investigations, decisions, and customer interactions
Compliance Guidelines: Stay up-to-date with relevant KYC/AML/due diligence/fraud regulations, sector’s best practices, market trends, and with changes in typologies and crime trends
Risk Management and Escalation: Escalate critical incidents, high-risk customers, significant control weaknesses, or material breaches to direct leadership
Process Improvement: Contribute to the continuous improvement of FinCrime operations processes by raising issues for process and/or tooling bugs, inefficiencies and suggesting actionable and impactful enhancements
Team Collaboration: Collaborate with senior analysts and other team members to support the overall FinCrime operations function
Trainings: complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence
Customer Communication: Communicate clearly, professionally, and empathetically with customers via approved channels
KPIs: Take a proactive approach to consistently achieve individual and team targets
Other: Perform additional tasks as assigned by your lead

Requirements

Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications
1-2 years of experience in operations, compliance, or a related field, preferably with exposure to financial crime, KYC/AML, or fraud prevention
Basic understanding of global financial crime regulations, best practices and applicable standards
Ability to work independently and make decisions within well-defined procedures
Proven capacity to maintain a high level of quality and accuracy, with a strong commitment to precise process adherence and meeting established standards, even when managing routine tasks or high workloads
Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported
Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations
Ability to follow established procedures consistently and efficiently, particularly in handling routine tasks
Willingness to work flexible hours, including shifts, weekends, and public holidays as needed
Proactive attitude with a willingness to learn and develop in the financial crime domain
Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices

Nice to have

Education: Bachelor’s degree in Finance, Business Administration, Law, Analytics, Audit or other related field
Certifications: ICA, CAMS, or equivalent certification (EDD/AML/fraud/screening/risk and control management/ focused)
Finance/accounting background is a plus
Familiarity with Business Intelligence (BI) tools such as Looker
Additional languages are a plus

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FinCrime Operations Senior Analyst

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