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FinCrime & Due Diligence Operations Lead

Estonia, Tallinn · Job Posted January 15, 2026
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Job Description

Your mission will be to build a next generation operations function that’s lean and scales to serve global customers. You’ll do this by leveraging a combination of the best people and the best tooling and automation. To do this you’ll take on a dual role as both an operational leader and a subject matter expert within compliance operations product.

Job Responsibility

  • Lead and mentor a team of Operations Specialists, ensuring they are engaged, productive, and continuously improving
  • Implement efficiency and quality KPIs to drive performance and ensure regulatory compliance
  • Conduct performance reviews, provide coaching, and establish career development pathways for your team
  • Drive process improvements to enhance operational effectiveness, reducing manual work and increasing automation where possible
  • Collaborate cross-functionally with legal, product, and engineering teams to ensure compliance workflows are optimised and scalable
  • Own workforce management processes, ensuring appropriate staffing levels to meet operational needs while also overseeing incident handling and response protocols
  • Be the go-to expert across the first line of defence processes and procedures around KYC, KYB, CDD, ODD, EDD, and Financial Crime
  • Ability to build and refine first line financial crime controls, including transaction monitoring, customer risk models, and market abuse prevention
  • Support the development and execution of compliance policies, procedures, and best practices
  • Utilise SQL to analyse data, identify trends, and recommend operational improvements that move the needle on north star company KPIs
  • Lead or contribute to projects that enhance compliance processes and efficiency, from AI and automation initiatives to new regulatory requirements implementation
  • Partner with internal teams to ensure our compliance function is scalable as we grow into new markets

Requirements

  • 5+ years of experience in compliance operations (first or second line) within a regulated financial firm in the UK or EEA
  • Proven experience managing operational teams and implementing KPIs to track efficiency and quality
  • Strong analytical skills
  • Deep understanding of online financial crime threats and the operational strategies required to prevent and respond to them
  • Broad knowledge across KYC, KYB, CDD, ODD and EDD
  • Experience in project or product management, leading initiatives that improve compliance operations
  • Ability to work cross-functionally with legal, product, and engineering teams to enhance compliance workflows
  • Excellent communication skills, both written and verbal, in English

Nice to have

Knowledge about Stock Market Abuse Regulation is a bonus

What we offer

  • A competitive startup package with stock options that vest monthly after a one-year cliff
  • Brand new office in Tallinn (Kalamaja)
  • Flexible working hours
  • A flexible approach to working remotely - 2 remote days per week allowed
  • Private health insurance
  • All the usual office facilities, including free tea, coffee & snacks
  • Dog-friendly office
  • Bike parking and showers

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