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Workday · IT - Software Development

Financials Spend Functional Consultant - Workday Success Plans

Costa Rica · Job Posted May 03, 2026
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Job Description

The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Job Responsibility

  • Conducting research to ensure understanding of customer questions and related Workday concepts
  • Delivering small scope consulting in response to customer requests
  • providing configuration guidance, demonstrations, considerations, tips & trick
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
  • Clearly and effectively communicating responses and value to customers
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics
  • Helping drive the creation of new programs to drive customer feature adoption
  • In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as: Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
  • Provide one-on-one customer configuration designs
  • Deployments including full deployment of Workday features

Requirements

  • 3+ years of experience with HR and or/ Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
  • 3+ years of Implementation experience
  • 2+ years of software consulting/support experience
  • Candidates need to be fully bilingual in English and Spanish

Nice to have

  • Workday Certification or ability to certify in one of the following: Record to Report, Contracts to Cash, Procure to Pay
  • Ability to gain a thorough understanding of Workday concepts as new features are released
  • Ability to multitask and work on multiple engagements and deliverables simultaneously
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
  • Excellent verbal and written communication skills in English
  • Advanced degree preferred
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