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Reporting to the Group Operations Financial Controller, the Financial Transaction Specialist is responsible for managing accounts payable and accounts receivable functions.
Job Responsibility
Process supplier invoices, credit notes, and employee expense claims accurately and within agreed timelines
Match invoices to purchase orders and ensure all appropriate approvals are obtained prior to payment
Prepare and process weekly and monthly payment runs
Reconcile supplier statements
Investigate and resolve billing discrepancies, payment issues, and supplier disputes in a timely manner
Maintain accurate supplier records and ensure supporting documentation is up to date
Process corporate credit card transactions and employee reimbursements
Monitor customer accounts and track outstanding balances
Apply and reconcile incoming payments and refund
Investigate and resolve payment discrepancies, short payments, and unapplied cash
Follow up with customers regarding overdue invoices and outstanding balances
Maintain accurate customer account records and documentation
Prepare accounts receivable aging reports and collection status updates
Collaborate with sales, customer service, and finance teams to resolve billing issues
Act as the primary point of contact for suppliers and customers regarding queries and account-related matters
Manage and maintain accounts email inboxes
Escalate complex issues to senior management where appropriate
Assist with month-end close activities, including account reconciliations and accruals as required
Ensure all supplier contracts, contract tracker, invoices, and related financial documentation are securely stored, organised, and readily accessible for audit and compliance purposes
Manage and maintain supplier portals and accounts, including but not limited to utilities, business rates, mobile phone providers, and corporate credit card platforms
Assist senior management with cash flow forecasting and payment planning as required
Provide ad hoc financial analysis and reporting to support operational and strategic decision-making
Ensure adherence to internal controls, company policies, and financial procedures
Support the preparation of audit schedules and documentation for internal and external audits
Assist external auditors during year-end audits by providing accurate and timely financial information
Ensure compliance with relevant tax regulations, accounting standards, and hospitality industry requirements
Utilise the company's accounting software (Xero) and other platforms (Nexudus, Stripe, Gocardless) to manage financial transactions, perform reconciliations, and generate reports
Administer and support the purchasing system, including workflow management, supplier data maintenance, user access administration, and training for internal stakeholders
Identify opportunities to improve financial processes, controls, and system efficiencies
Support the implementation and integration of new financial systems and process improvements where required
Requirements
Minimum 2 years of experience in Accounts Payable and/or Accounts Receivable, or a similar finance role
Proficiency in using multiple financial systems, banking platforms, and transaction-processing software
Strong Microsoft Excel skills, including data analysis and reconciliation functions
Nice to have
Previous experience within hospitality, leisure, membership clubs, or other service-based industries
Experience implementing, administering, or using integrated purchasing systems such as ApprovalMax