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Financial Services Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Charleston

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for an experienced Financial Services Representative to join our team in Charleston, South Carolina. In this Contract to permanent position, you will play a key role in providing exceptional support to customers while handling banking transactions and assisting with account creation. This role offers an opportunity to grow professionally within the banking industry while delivering excellent service to members.

Job Responsibility:

  • Process customer transactions efficiently, including deposits, withdrawals, and payments
  • Assist members with opening new accounts and guiding them through available banking products
  • Deliver high-quality customer service by addressing inquiries and resolving issues promptly
  • Ensure compliance with banking regulations and policies in all interactions
  • Handle cash accurately and maintain proper cash drawer balancing
  • Educate customers on credit union and banking services to help them make informed financial decisions
  • Collaborate with team members to achieve customer satisfaction goals
  • Maintain detailed and accurate records of transactions and account activities
  • Stay informed about updates to banking services and products to provide current information to customers
  • Support team efforts in meeting organizational objectives and promoting a positive work environment

Requirements:

  • Previous experience in customer-facing roles within the banking or financial services industry
  • Strong skills in cash handling and transaction processing
  • Familiarity with credit union or retail banking operations
  • Ability to open and manage accounts with attention to detail
  • Excellent communication and interpersonal skills for engaging with members
  • Knowledge of banking products and services
  • Proficiency in maintaining accurate records and ensuring compliance
  • A commitment to delivering exceptional customer service
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 26, 2026

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