This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The role of Operations and Resourcing Assistant will focus on the allocation and prioritisation of resourcing needs for the audit department including editing resourcing requests from multiple stakeholders across the Financial Services Audit team. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of Financial Services Audit team to provide an efficient, effective and professional resourcing coordination model to the team to deliver quality output.
Job Responsibility:
Resourcing coordination to action resourcing request and changes on DayShape
Day-to-day requests of team managers regarding resourcing allocation, prioritisation, managing of college, study, exam and training time as well as annual leave and CSR days
Working closely with the Professional Qualifications team to ensure a clear understanding of the professional qualification requirements across multiple study paths
Actioning ad-hoc change requests in a timely, effective and prioritised approach
Assisting with a range of operational duties within Financial Services Audit
Working closely with the Resourcing Manager and existing team to support local management and ensuring the smooth and efficient operation of Financial Services Audit
Challenging requests for amendments to resource planning and putting clear policies in place for the use of staff and trainee resource including specialisms and use of offshore
Identifying solutions to manage resourcing conflicts/clashes effectively, liaising with the relevant Managers in a timely manner
Working with the Resourcing Manager to closely monitor metrics such as utilisation and to identify initiatives to maintain positive levels of trainee engagement
Providing an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points
Requirements:
Previous office-based experience preferable
Experience working in a resourcing role preferable, or an interest in / awareness of what a resourcing role involves
Experience in the professional services industry or a similar corporate environment, beneficial but not essential
Previous experience of DayShape or Workday, beneficial but not essential
The ability to manipulate and interpret data and Management information
Excellent communication skills, both written and oral, and the ability to communicate / build strong relationships with a number of key senior, partner stakeholders
Nice to have:
Experience in the professional services industry or a similar corporate environment