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Our client, a well-established and growing financial services organisation, is looking to appoint a motivated Financial Services Administrator to join their friendly and professional operations team. This is a fast-paced, client-focused environment where you will play a key role in supporting advisers and ensuring a high-quality client experience. You will be part of a collaborative team with excellent opportunities for development and progression.
Job Responsibility
Managing ongoing client servicing tasks, review cycles, and follow-up activities for an allocated client segment
Supporting Financial Advisers with meeting preparation, case management, and client communications
Responding to client queries via email and telephone in a timely and professional manner
Maintaining accurate and up-to-date client records within CRM systems (Salesforce)
Assisting with new client onboarding and ongoing servicing processes
Ensuring all activities meet regulatory and internal compliance standards
Providing general administrative support to ensure smooth day-to-day operations
Requirements
Experience using CRM systems (Salesforce desirable) and strong Microsoft 365 skills
Excellent organisation, communication, and time management skills
High level of accuracy and consistency in all work
Previous experience within financial services is essential
Ability to manage a busy workload, prioritise effectively, and remain calm under pressure
What we offer
25 days holiday plus Bank Holidays
8% employer pension contribution
enhanced sick pay
death in service
cycle to work scheme
full study support and professional development opportunities