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The Financial Operations Director will lead FOMs directly and FOAs indirectly. FODs are closely involved in the day-to-day operations of their team and ultimately accountable for client and team member satisfaction. You are not required to be Certified Public Accountant (CPA).
Job Responsibility:
Demonstrate thorough understanding of professional accounting and bookkeeping practices and direct management of a team in providing exceptional accounting and operational service to our clients
Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives to proactively provide efficient solutions and recommend incremental services as their business scales
Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you
Train and mentor assigned team members in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to ensure highest quality of client work and service
Monitor team member performance and lead annual performance reviews
Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues
Balance workflow by aligning client needs with teams’ expertise and capacity in accordance with predetermined budgets. Maintain optimal profit margin for assigned clients and team
Requirements:
Bachelor’s degree in Accounting, Finance, or related discipline required
At least 5 years’ practical bookkeeping/accounting experience required
A minimum of five (5) years in a leadership role required
Must be authorized to work in the U.S.
10+ years of related accounting experience is required
5+ years of hands-on management experience including hiring, training, and developing a highly engaged service-oriented team is required.
Experience in a multi-client environment, preferably small to midsize businesses
Significant experience using QuickBooks and/or similar cloud-based accounting software
Confidence in learning and embracing new technology to solve issues
Willingness to follow established policies and procedures consistently and accurately
A passion for delighting clients and helping businesses succeed
Ability to develop strong remote team and client relationships based on trust, accountability, and integrity
A dedicated workspace with reliable, high-speed internet connection
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