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As an FIU Operations Analyst, you will be responsible for conducting in‑depth account activity reviews, supporting STR preparation and filing, and coordinating risk‑based actions across multiple stakeholders. You will work on escalations from TM, KYC, Channel and other Operations teams, as well as proactive investigations driven by data and internal dashboards. This role is ideal for someone who is curious about new typologies and products, comfortable dealing with ambiguity, and excited to build expertise in new regulations, tools and jurisdictions. This role mainly focuses on transaction monitoring case handling. It reports to the Financial Investigation Unit Operation Manager.
Job Responsibility:
Support STR / SAR lifecycle: prepare investigation summaries, draft STR narratives, populate regulator templates, and work with the MLRO / FIU to finalise filings within required SLAs
Conduct account activity reviews (AARs) on customers escalated by TM, KYC, Banking Partners, or Compliance teams, including end‑to‑end transaction analysis, KYC file review, open‑source research, linked account investigation, comprehensive risk assessment, and formulating recommendations
Perform proactive investigations utilizing internal suspicious dashboards, tools, and datasets to identify emerging financial crime patterns and high-risk customer relationships
Execute and coordinate risk controls (transaction blocks, account freezes, offboarding, blacklisting, enhanced monitoring) per internal policies and FIU guidance
Maintain precise audit-ready investigation records in internal systems, documenting decisions, rationale, evidence and timelines comprehensively
Partner with cross-functional teams (MLRO, FIU, TM, KYC, Product, Data, Commercial) to resolve risk concerns, gather data and align on customer outcomes
Identify FIU Ops workflow gaps and inefficiencies, proposing pragmatic enhancements to optimize processes and tools
Participate in AML/CTF and sanctions projects
track regulatory updates, share key insights and build the team’s in-house expertise
Support transaction monitoring-related and ad-hoc assignments as assigned by the Financial Crime Operations Manager.
Requirements:
A minimum of 5 years of relevant experience in AML Transaction Monitoring, preferably within payments, fintech or banking environments with exposure to HK, SG and MY markets
must have solid familiarity with common money laundering schemes, sanctions compliance, risk-based compliance frameworks, risk management practices, and other financial crime compliance requirements
Meticulous in drafting/reviewing STRs and maintaining audit-ready records
familiar with the processes and details of STR submission in HK, SG and MY
Meticulous with good analytical skills, detail-oriented, a team player, proficient in time management and able to represent Compliance in Group projects
Demonstrate ability to effectively review and analyse data/situation and apply judgement to resolve issues in a timely manner
Excellent verbal and written communication in both Mandarin and English
Having substantial hands-on experience on the following areas is a plus: International, regional and local regulatory knowledge/experience, AML and OFAC risk assessment of Process improvement initiatives (KYC, CDD, etc.)
Policy & procedure development (Black/white list maintenance
STR writing/review, etc.)
Alert clearing and investigations
Common AML Typology Analysis
Vendor solutions in KYC
Transaction Monitoring, Case Management or Sanction Compliance
Internet Financing or payment company risk and Compliance