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Guided by the overall strategic vision for the Financial Security Impact Area for United Way of the Plains, the Financial Empowerment Program Manager will guide community members as they navigate to financial stability. This full-time position will be responsible for delivering financial education, digital financial literacy, and financial coaching/counseling to the community. As part of this work, the Financial Empowerment Program Manager will participate in and lead community engagement activities, as assigned, with both the Free Tax Filing Services Program and the Bank On ICT Coalition. Through the involvement with these two programs, the Financial Empowerment Program Manager will convene and collaborate with area financial educators to close gaps in financial services and resources to the community.
Job Responsibility:
Provide financial empowerment services to area agencies and community members
Deliver financial education materials to the community through group sessions, individual counselling/coaching, and community events
Maintain a safe and secure environment for community members while they are being served
Coordination and facilitation of the Bank On ICT Coalition, including building and maintaining relationships with community partners and Coalition members
planning and hosting Coalition meetings, outreach events, and other activities
and facilitating and supporting programmatic collaborations
Assist in gathering and reporting on relevant data to support grant reporting and strategic outcomes that align with the Financial Security Impact Area
Assist in the planning and execution of events with area agencies and the community to provide financial education, resource navigation, and one-on-one financial coaching/counseling
Assist with issue-based collaborations within the Financial Security Impact Area
Convene a committee of area financial educators, counselors, coaches, and mentors as part of the Bank On ICT Coalition
Attend and participate in activities with the Volunteer Income Tax Assistance (VITA) Program
Requirements:
Associates degree or 2 years relevant work experience in personal finance, banking, customer service, social services, or mental health care
Proficiency using computers, including MS Office, the Internet, and databases
Strong written and oral communication skills
Strong relationship and team-building skills
Proven critical thinking skills
Able to manage multiple projects simultaneously
Capable of working effectively with limited supervision
Able to maintain confidentiality regarding sensitive information
Naturally curious and self-motivated in a never-ending pursuit of continuous improvement
Ability to interact in a positive way with individuals and groups
Must be flexible and multitask oriented
can adapt to changing priorities
Can work independently and responsibly while managing numerous projects simultaneously
Dependable and reliable to meet deadlines
remains calm under pressure
Lead by personal example
your word is your bond
Possess excellent judgment and creative problem-solving skills
Helps create a work environment that embraces and appreciates diversity