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Financial Crimes Specialist - Quality Assurance

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India, Bengaluru

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Financial Crimes Specialist - Quality Assurance. This role focuses on managing and executing quality assurance programs and reviews within the Financial Crimes Risk Management space. The candidate will be responsible for evaluating and ensuring compliance with internal policies and government regulations, identifying opportunities for process improvements, and providing training and coaching to staff. The role requires strong expertise in risk assessment, independent judgment, and collaboration with associates at all levels to promote teamwork and effectiveness.

Job Responsibility:

  • Participate in complex initiatives and identify opportunity for process improvements within scope of responsibilities
  • Perform risk assessment and modeling to provide input and recommendations for financial crimes strategies and models
  • Evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls
  • Conduct data and onsite reviews, review findings, determine risk level and recommend fraud prevention strategies
  • Review and assess business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
  • Perform investigative research, root cause evaluation and consulting regarding complex financial crimes transactions, policy violations and suspicious situations with moderate to high risk
  • Perform detailed examination to detect transactional and relationship patterns, trends, anomalies and schemes across multiple businesses or products
  • Act as an escalation point for more complex cases
  • Present recommendations for resolving more complex situations and exercise independent judgment while developing full knowledge proficiency in the function, policies, procedures and compliance requirements
  • Take action on control failures in bank processes and procedures
  • Represent organization in handling court appearances, depositions, mediations, and arbitrations
  • Collaborate and consult with associates on all levels
  • Lead, participate in and provide support for projects and initiatives
  • Provide input to development and delivery of a wide range of individual education for financial crimes awareness
  • Prepare documentation and refer cases for Suspicious Activity, Identity Theft Operations and Suspected Financial Abuse, reports to government agencies and makes recommendations to management
  • Provide support and evaluation/validation guidance to quality assurance staff by answering questions on regulations or compliance, procedures and policies
  • Escalate key maintenance errors identified during evaluation & validation process and ensure resolution of same, reviewing programs, processes, documentation, to ensure compliance with internal company requirements or government regulations
  • Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary
  • Assist in development and design of product specific databases
  • Review and evaluate work
  • Prepare calibration feedback and facilitate calibrations across the team to ensure consistency of quality evaluations delivered to clients
  • Monitor quality assurance programs and processes to identify gaps and risk assessment
  • Design and conduct training as needed
  • Provide coaching to staff and track performance expectations and results
  • Make final evaluation decisions on disputes which impact quality results
  • Interact with staff and business partners to promote teamwork and departmental effectiveness
  • Evaluate output from the Global Sanctions Office & AML Program which includes Corporate Politically Exposed Persons, Global Sanctions Screening & Reporting, and Enhanced Due Diligence
  • Effectively manage a personal work queue and consistently deliver error free quality control reviews
  • Use approved policies and procedures in order to complete reviews that are clear, concise, and easily understood by due diligence consultants and leaders
  • Examine and analyze programs, processes, and/or files of unusual, complex and/or higher risk transactions to ensure compliance with internal company requirements and/or agency or government regulations
  • Clearly communicate overall process or transaction quality and provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies
  • Analyze risks and offset and develop solutions for problems identified
  • Work directly with peers and leaders throughout all groups within the Customer Due Diligence Group

Requirements:

2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have:

Experience in Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

What we offer:
  • Equal opportunity employer
  • Support for building strong customer relationships balanced with risk mitigating and compliance-driven culture
  • Adherence to all risk and compliance program requirements
  • Disability accommodation available upon request during the application or interview process
  • Drug-free workplace

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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