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UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world — one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.
Job Responsibility:
Financially securing all accounts
ensuring accounts are evaluated within the Medical Center's Financial Policy
serving as financial resource to patient care team, staff, vendors, patients and their families regarding financial issues and/or referral to government programs
obtaining eligibility and benefit information, authorizations, patient demographic information
collecting deductibles and patient liability
presenting and explaining payment options for collections of monies due
coordinating facilitation by pursuing eligibility and benefits for services rendered which are determined to be necessary in the continuum of care
keeping team informed of the status of the account by openly communicating and participating in removing barriers to discharge and on-line documentation in funding notes
Requirements:
Minimum of three (3) years previous Hospital Registration, Patient Access experience in a large, complex healthcare environment
Proven working knowledge of the patient referral and authorization process
Demonstrated knowledge of medical terminology
Highly proficient with Microsoft Office (Excel, PowerPoint, Word, and Outlook)
Excellent communication skills with the ability to communicate clearly both verbally and in writing
Possess personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability
Nice to have:
Covered California Certified Enrollment Counselor
Certified Revenue Cycle Representative
Bilingual skills fluently in Spanish/English verbally and written
Thorough knowledge of third party payors and reimbursement requirements, medical terminology, ICD-9, and CPT codes