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Responsible for administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs. Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. Responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Also, responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. Administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing.
Job Responsibility:
Administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs
Acting as a liaison between the patients, physician, patient clinics, accounts, and community agencies
Performing financial screenings on patients and making a determination based on provided information
Directing the patient to the appropriate financial program
Counseling patients regarding their financial obligation and collection of monies owed for medical services
Administering and counseling insured and non-insured patients on payment plans and/or package pricing
Writing off or adjusting all accounts as deemed necessary
Interacting with executives and other leadership on approval of payment plans or settlements
Works closely with the Patient Representatives in researching and handling patient complaints related to billing
Requirements:
High School Diploma/G.E.D. required
Preferred 1 year health care experience
Preferred knowledge of registration and billing and credit scoring
Knowledge of ICD-10 and CPT coding and medical terminology
Strong customer service skills
Accurate computer typing skills
Physical Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally
What we offer:
Medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings