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We are looking for a Financial and Advisor Specialist to support students in New Gloucester, Maine through personalized guidance on academic planning, financial aid, and program options. This Long-term Contract position is ideal for someone who combines strong customer service skills with the ability to communicate clearly and build trust with students. The person in this role will serve as a reliable point of contact, helping individuals navigate important decisions related to enrollment, scheduling, and career-focused education paths.
Job Responsibility
Guide students through course planning and scheduling to help them stay aligned with their academic goals
Respond to financial aid inquiries with clear explanations and accurate information about available support options
Discuss academic programs and potential career outcomes so students can make informed enrollment decisions
Provide attentive assistance over the phone and through other communication channels while delivering a positive student experience
Support advising operations by handling administrative tasks related to student records, account activity, and documentation
Assist with account setup and payment-related questions to ensure students receive timely and accurate support
Work closely with the advising team to address student needs and maintain consistent service standards
Requirements
Bachelor’s degree required
Previous experience in sales, customer service, or a student-facing support role
Ability to work on-site in New Gloucester, Maine
Knowledge of student financial aid processes or the ability to learn them quickly
Strong verbal and written communication skills with a detail-oriented phone manner
Organized approach to administrative work, including account-related and payment-related support
Comfortable assisting students with sensitive questions in a clear, courteous, and solutions-focused manner
What we offer
Medical, vision, dental, and life and disability insurance