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Financial and Advisor Specialist

United States, New Gloucester Employment contract · Job Posted May 04, 2026
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Job Responsibility

  • Guide students through course planning and registration decisions by providing clear, timely advising support
  • Respond to questions related to financial aid processes, payment matters, and available student support resources
  • Discuss academic programs and potential career paths so students can make informed enrollment decisions
  • Handle high-volume phone and in-person interactions with professionalism, empathy, and accuracy
  • Complete account-related administrative tasks, maintain records, and support day-to-day office operations
  • Assist with payment-related inquiries and help ensure student information is processed correctly
  • Partner with the advising team to deliver consistent service and escalate complex student concerns when needed
  • Support on-site operations by contributing to an organized, responsive, and student-focused office environment

Requirements

  • Bachelor’s degree required
  • Previous experience in sales, customer service, or a student-facing support role
  • Working knowledge of student financial aid concepts and the ability to explain them clearly
  • Strong phone communication skills and a detail-oriented approach to student interactions
  • Ability to manage administrative details with accuracy and sound organizational judgment
  • Comfortable working on-site in an office environment
  • Capable of balancing multiple priorities while maintaining a high level of service
  • Proficiency in account support, payment handling, and general office coordination

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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