Financial Aid Representative Job at Robert Half (Chantilly)

College Counseling Director

The College Counseling Director (CCD) reports to the Executive Site Director and...

Location

United States

Salary:

79000.00 - 99000.00 USD / Year

College Track

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience as a full-time College Counselor supporting 12th graders through the application, financial aid, and matriculation processes in CA, CO, LA, MD and/or the District of Columbia
experience should be within the past 5 years
Minimum Bachelor’s degree with master’s degree preferred
Program area expertise: knowledge of financial aid and scholarships, including supporting students in applying for FAFSA and relevant state-specific financial aid applications
Program area expertise: knowledge in key college application processes like Common App or state-specific applications in CA, CO, LA, MD and/or the District of Columbia (e.g. University of California system, California State University system, University System of Maryland, etc.)
existing relationships with, or ability to develop relationships with, key admission and financial aid staff at colleges of interest, especially CT’s college partners
2+ years of experience in staff development, coaching, management, and training
Demonstrated success in analyzing scholar data, including transcripts, and developing targeted, data-driven interventions
Ability to identify and solve problems that may arise during the application, financial aid, and matriculation processes
Ability to give and receive upward, downward, and sideways feedback regularly

Job Responsibility

Lead goal setting process with site college counseling team to develop annual strategic plan for meeting matriculation goals and executing college counseling programming
Track and maintain scholar college application, financial aid, and matriculation data (college aspiration lists, admission decisions, FAFSA completion, matriculation steps, etc.) using Salesforce, standardized spreadsheets, and additional platforms
Meet high expectations for scholar college application, matriculation, and partnership goals and ensure FAFSA/alternate state-based financial aid completion as the ultimate content expert at the site
Develop a site-based college exposure strategy that follows College Track’s program requirements, centers College Track’s college partners and ensures scholars have visited four colleges in person by the end of 11th grade
Build relationships and collaboration with key stakeholders like College Track Partner college/university representatives, partner high school college counselors, partner high school leadership, etc.
Collaborate closely with the College Thrive team to understand college scholar trends in order to inform college counseling strategies in the College Going phase of the program and to ensure a strong transition for graduating high school seniors
Serve as the primary liaison between the central College Counseling Strategy team and the site
Manage the College Counselor + Advisors (CCA) at the site, completing weekly one-on-one check-ins to delegate responsibilities, ensure alignment and program fidelity, clarify questions and provide consistent feedback
Equip CCAs with caseload management tools and strategies to integrate use into their day-to-day workflow, ensuring tracking and data collection is happening in real-time and on-time to a high standard
Observe CCA leading individualized college counseling meetings, individualized and group family meetings, college clinics, Writing Institute sessions, and more to provide feedback with clear action steps to improve college counseling

What we offer

access to extensive benefits centered around three core areas of wellness: health care, work-life balance, and financial security
up to 23 discretionary time off days (Sick and Vacation) in addition to 23 paid office closures and holidays in your first year of employment

Fulltime

Financial Aid Representative

We are looking for a dedicated Financial Aid Representative to join our team in ...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years customer service experience
Strong experience in call center customer service or similar roles
Proficiency in Microsoft Outlook and Excel for effective communication and data management
Ability to handle multi-line phone systems and respond to inquiries efficiently
Accurate typing and data entry skills to maintain precise records
Excellent problem-solving abilities and critical thinking skills to address complex student needs
Capability to prioritize tasks and manage time effectively in a dynamic work setting
Adaptability to changing environments and willingness to innovate for better outcomes
Commitment to maintaining confidentiality and handling sensitive information with care

Job Responsibility

Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies
Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively
Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students
Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students
Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback
Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date
Identify trends and address root causes of common issues by working with the Financial Aid Support Team
Meet performance objectives related to call volume and other key metrics, ensuring consistent results
Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors
Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Admissions Representative

We are looking for a dedicated Admissions Representative to join our team in Lon...

Location

United States , Long Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
some college coursework preferred
Minimum of three years of experience in customer service or sales, with at least two years in financial aid preferred
Familiarity with Title IV financial aid programs is a strong advantage
Exceptional communication and interpersonal skills to engage effectively with students and staff
Strong organizational abilities and attention to detail to manage multiple tasks efficiently
Proficiency in using computer applications such as Word, Excel, and SharePoint
Demonstrated ability to solve problems creatively and provide tailored solutions
Experience in promotional sales or outreach is highly desirable

Job Responsibility

Assist students throughout the financial aid process, providing guidance and clarity to help them meet their academic needs
Offer exceptional service through compassionate communication and efficient problem-solving to address financial challenges
Identify barriers that may prevent students from starting or continuing their education, and develop effective solutions
Provide detailed information about federal aid programs, scholarships, and other financial options to empower students in making informed decisions
Collaborate with admissions, student services, and other departments to enhance the overall student experience and satisfaction
Conduct promotional outreach and sales calls to prospective students, showcasing the benefits of educational programs
Maintain accurate records and ensure compliance with Title IV regulations
Utilize computer applications such as Word, Excel, and SharePoint to manage documentation and communication effectively
Stay updated on financial aid policies and procedures to provide accurate information and support
Promote a culture of superior customer service within all interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Financial Aid Representative

Are you ready to launch your career in a dynamic and professional environment wi...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 1+ year of call center or customer service experience in a professional setting
Strong verbal and written communication skills
Ability to multitask while maintaining attention to detail
Comfortable working in a structured, professional environment
Recent graduates or those with a prior degree highly preferred
Must be available to start as soon as possible

Job Responsibility

Assist current and prospective students with financial aid inquiries via phone, email, and chat
Guide applicants through the financial aid process and documentation requirements
Maintain accurate records, ensuring compliance with policy and regulations
Deliver high-quality service in a fast-paced call center setting
Collaborate with colleagues and other departments to resolve issues

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Director of Admissions and Enrollment Marketing

The Director of Admissions and Enrollment Marketing is responsible for the strat...

Location

United States of America , Rochester

Salary:

86482.00 - 129723.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s degree and 5 years of higher education experience required
Master’s degree in higher education student services, higher education administration, nursing, or related field preferred
Six years of related senior administrative experience in admissions preferred
or equivalent combination of education and experience required
senior-level admissions and enrollment management and/or experience in higher education with a proven track record of success
specific areas of expertise include managing conversion and yield strategies, increasing applications and enrollments through innovative market outreach and building professional networks and student pipelines
experience working with diverse student populations preferred
highly collaborative
excellent oral and written communication skills
demonstrated creativity and flexibility to respond to emerging and changing enrollment environments is strongly preferred

Job Responsibility

Direct all phases of the admissions process: review applications for admissions for undergraduate and graduate programs and make final recommendations for admission and financial aid decisions
Lead Admissions Committee on all related application process decisions
Maintain and continuously improve high standards for the school-wide holistic admission review process
Generate and utilize ongoing analysis of holistic admission process including effects of variables on matriculation
Work collaboratively with faculty and School of Nursing Committees to oversee admissions policies
Manage net tuition revenue targets
Work closely with the senior leadership team to ensure balance in the entering class size, financial aid expenditures, tuition pricing, and net tuition revenue goals
Long-term strategic planning: Guide strategic discussions regarding multiple and often competing enrollment goals, including class size, academic quality and net tuition revenue
Provide context and a broad perspective on national and international market dynamics and challenges
Assess the effectiveness of the University of Rochester’s School of Nursing financial aid policies and strategies

Fulltime

Assistant or Associate Vice President for Enrollment Management and Strategy

The Assistant/Associate Vice President for Enrollment Management and Strategy (A...

Location

United States , Kirksville

Salary:

Not provided

Buffkin / Baker

Expiration Date

Until further notice

Requirements

For the assistant level – a baccalaureate degree and strong preference for five (5) years of progressively responsible professional experience in admissions. A master’s degree is preferred.
For the associate level – a baccalaureate degree and strong preference for ten (10) years of progressively responsible professional experience in admissions. A master’s degree is preferred.
High level of skill in evaluating research and data to identify potential solutions, resolve problems, and provide information.
Demonstrated success in planning, developing, and implementing comprehensive enrollment management initiatives while collaborating with constituencies across the institution.
A sophisticated understanding of the applications of technology to the functions of enrollment management (e.g., BANNER, SLATE, AI technology, etc.).
Ability to communicate effectively with a variety of individuals, and the ability to write clearly and persuasively.
Ability to influence and mobilize a group of individuals to work toward a common goal and positively represent the mission of Truman.

Job Responsibility

Work closely with the Office of the President and the President’s Executive Leadership Team to develop a strategic planning framework for enrollment and establish and continuously improve a Strategic Enrollment Management plan that aligns with the University mission, values, and priorities as a state-designated liberal arts and sciences institution.
Ensure cross-functional collaboration to ensure all stakeholders are involved and invested in identified strategies and tactics to support healthy enrollment levels from admission through completion.
Serve as a representative and advocate, both externally and internally, related to University enrollment data and analysis, local/regional/national enrollment trends, enrollment planning, and implementation of enrollment strategies and tactics.
Ensure institutional adherence to critical federal, state, and institutional compliance mandates related to student enrollment and the functional areas of oversight.
Execute management activities that include strategic planning and decision-making
personnel management, budget and resource management
and assessment and continuous improvement of the division’s functional areas.
Create and maintain collaborative and productive partnerships across Academic Affairs, Student Engagement, administrative/systems services, and shared governance bodies to integrate effective enrollment planning and management efforts.
Effectively manage, evaluate, and provide guidance and support for professional development plans and goals for assigned areas of responsibility and assigned staff in accordance with good management practices.
Work in close partnership with Marketing and Public Relations on marketing plans for the University including outreach and advertising designed to attract and recruit students from targeted segments consistent with the University’s mission and core populations.

What we offer

Compensation will be commensurate with experience and include a base salary and a competitive benefits package.

Self-Pay Financial Assistance Coordinator IV

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

18.71 - 25.27 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 2 years of relevant experience required
Or equivalent combination of education and experience

Job Responsibility

Counsel patients and their representatives and arranges for payments for services provided
May provide assistance with financial aid applications to various social service agencies
Reviews all applications for financial assistance
Reviews and responds to applications within the prescribed timeframes verbally and/or in writing
Investigates financial information relating to the application for financial assistance
Responds to inquiries in a timely fashion
Coordinates status reports to the management team
Acts as the liaison with internal departments, as well as external collection agencies
Maintains and processes current hold bills to ensure timely adjustments and billing to patients occur
Processes adjustments based on reports delivered from leadership

Fulltime

Family Solicitor

A well-established law firm is seeking an experienced Family Law Solicitor to jo...

Location

United Kingdom , Wigan

Salary:

40000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Experience in family law, with substantial experience in handling a high caseload
Strong advocacy skills, with experience representing clients in contested hearings
A proven ability to handle complex cases with discretion and strategic insight
Excellent communication and negotiation skills, with a commercially focused approach
A proactive mindset, with a keen interest in business development and client relationship management

Job Responsibility

Managing a caseload of complex divorce, financial settlements, and private children law matters
Advocating in court, representing clients in contested financial and children’s proceedings
Providing strategic legal advice to clients, ensuring discretion and commercial awareness
Collaborating with expert witnesses, forensic accountants, and barristers to build strong cases
Engaging in networking and business development to maintain and grow the firm’s strong reputation and high-calibre client base

Fulltime

Financial Aid Representative

Robert Half

Location:
United States , Chantilly

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Financial Aid Representative

College Counseling Director

Financial Aid Representative

Admissions Representative

Financial Aid Representative

Director of Admissions and Enrollment Marketing

Assistant or Associate Vice President for Enrollment Management and Strategy

Self-Pay Financial Assistance Coordinator IV

Family Solicitor

Financial Aid Representative

Robert Half

Location:United States , Chantilly

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Financial Aid Representative

College Counseling Director

Financial Aid Representative

Admissions Representative

Financial Aid Representative

Director of Admissions and Enrollment Marketing

Assistant or Associate Vice President for Enrollment Management and Strategy

Self-Pay Financial Assistance Coordinator IV

Family Solicitor

Location:
United States , Chantilly

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 20, 2026