Financial Aid Office Assistant Job at Robert Half (Baltimore)

Assistant Campus Director, Financial Aid

Come care with us at West Coast University where you will meet with students and...

Location

United States , Anaheim

Salary:

Not provided

American Career College

Expiration Date

Until further notice

Requirements

Specializes in one or more related disciplines with advanced knowledge. Expert in the subject matter within the school/area. Experience in administering projects and programs required
Generally, 5-7 years of relevant experience required
A minimum of 2 years of experience as a Financial Aid Officer at an accredited College or University
A minimum of 3 years of experience as a customer service provider
At least 1 year of experience using an enterprise-wide student information system in a higher education setting
Bachelor's Degree from an accredited College or University
May not be in default on a federal student loan or owe repayment on a federal grant

Job Responsibility

Collaborating with the Financial Aid Director to create action plans and work schedules to ensure that packaging and repackaging of student financial aid files is timely and in compliance with institutional and departmental policies and procedures
Assisting campus Financial Aid Director with training of both new and continuing Financial Aid Officers and Sr. Financial Aid Officers
Representing the campus Financial Aid Office at meetings or events in the absence of the Financial Aid Director
Monitoring daily student traffic and appointment calendar for the office to ensure timely and efficient service to students
Communicating regularly and effectively with campus Financial Aid Director to ensure that key events, concerns, or issues are shared and appropriately addressed

What we offer

Medical, dental, vision, flexible spending accounts, 401(k) match, paid time off, holidays, parental leave, tuition reimbursement, adoption assistance, health savings accounts, employee discounts, commuter benefits, and company paid life, AD&D and LTD insurance

Fulltime

New

Financial Aid Specialist

We are looking for a Financial Aid Specialist to support student aid operations ...

Location

United States , Sanford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of experience working in financial aid administration or a closely related student services environment
Working knowledge of financial aid regulations, operational policies, and document processing practices
Prior exposure to appeal review processes, including satisfactory academic progress cases, is strongly preferred
Strong organizational skills with careful attention to detail and accuracy in record management
Ability to balance multiple priorities and meet deadlines in a project-driven work setting
Effective written and verbal communication skills for interacting with students and internal stakeholders
Proficiency with student information systems and Microsoft Office applications
Ability to work both independently and collaboratively while maintaining a high standard of service

Job Responsibility

Evaluate student financial aid files, confirm supporting documents, and process materials accurately and on schedule
Assist with appeal workflows, including satisfactory academic progress reviews, and help ensure each case is documented appropriately
Update and maintain student records with a high level of accuracy while following institutional, state, and federal requirements
Support aid packaging, revisions, and other award-related activities based on eligibility and documentation status
Address questions from students and staff regarding aid eligibility, application status, missing items, and next steps
Track deadlines, identify incomplete files, and follow up to help move applications and reviews to completion
Contribute to project-based assignments during high-volume periods, audit preparation, or efforts to reduce processing backlogs
Protect sensitive student information and uphold confidentiality standards across all financial aid activities

What we offer

medical, vision, dental, and life and disability insurance
enrollment in our company 401(k) plan

Senior Financial Aid Planner

Come care with us at American Career College where you will meet with students a...

Location

United States , Los Angeles

Salary:

Not provided

American Career College

Expiration Date

Until further notice

Requirements

A minimum of 1 year of experience as a Financial Aid Planner at American Career College
Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function
Ability to demonstrate excellent communication skills through active listening, and delivery of information in a clear and effective manner
At least 3 years of experience as a Financial Aid Planner at American Career College is preferred
Associate's Degree from an accredited College or University required

Job Responsibility

Serving as VA Certifying Official for campus, including monitoring eligibility status for students receiving military education benefits, timely update of enrollment and eligibility details in VA Once software, and responding to student questions or requests for information
Assists with training/mentoring of new Financial Aid Planners through appointment observations, mentoring, and shadowing activities
Reviews pending private loan disbursements and batches, adjusts, or schedules refunds as appropriate, and documents actions in CampusVue and ELM
Assists Financial Aid Director with general operations and management activities such as monitoring office appointment calendar, delegating activities, managing student traffic and generation/compilation of reports or data as requested by the Financial Aid Director

What we offer

medical
dental
vision
flexible spending accounts
401(k) match
paid time off
holidays
parental leave
tuition reimbursement
adoption assistance

Fulltime

Financial Aid Analyst/Specialist

We are looking for a Financial Aid Analyst/Specialist to join a fast-paced team ...

Location

United States , Miramar

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in financial aid, student services, accounting support, or a related administrative role
Strong customer service skills with the ability to communicate clearly and confidently with students and families
Experience handling detailed documentation and maintaining accuracy in a fast-paced setting
Ability to work collaboratively with cross-functional teams, including admissions staff
Proficiency in administrative coordination, record management, and follow-up activities
Comfortable working in a permanent on-site office environment
Strong organizational skills and the ability to manage multiple priorities effectively

Job Responsibility

Advise prospective students and family members on available financial aid options, application steps, and eligibility guidelines
Review financial information and supporting documentation to help determine completeness and next steps in the aid process
Partner with the admissions team to coordinate outreach and ensure students receive timely guidance throughout enrollment
Respond to questions by phone, email, and in person with professionalism, accuracy, and a service-focused approach
Maintain organized records and perform administrative follow-up to support efficient processing of student aid matters
Explain deadlines, required forms, and funding-related policies in a way that is easy for students and families to understand
Assist with office coverage during extended weekday hours and scheduled Saturday support as needed
Contribute to a high-volume front-office environment by balancing multiple student cases while meeting service expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Financial Aid Analyst/Specialist

We are looking for a Financial Aid Analyst/Specialist to join a fast-paced team ...

Location

United States , Miramar

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in financial aid, student services, accounting support, or a related administrative role
Strong customer service skills with the ability to communicate clearly and confidently with students and families
Experience handling detailed documentation and maintaining accuracy in a fast-paced setting
Ability to work collaboratively with cross-functional teams, including admissions staff
Proficiency in administrative coordination, record management, and follow-up activities
Comfortable working in a permanent on-site office environment
Strong organizational skills and the ability to manage multiple priorities effectively

Job Responsibility

Advise prospective students and family members on available financial aid options, application steps, and eligibility guidelines
Review financial information and supporting documentation to help determine completeness and next steps in the aid process
Partner with the admissions team to coordinate outreach and ensure students receive timely guidance throughout enrollment
Respond to questions by phone, email, and in person with professionalism, accuracy, and a service-focused approach
Maintain organized records and perform administrative follow-up to support efficient processing of student aid matters
Explain deadlines, required forms, and funding-related policies in a way that is easy for students and families to understand
Assist with office coverage during extended weekday hours and scheduled Saturday support as needed
Contribute to a high-volume front-office environment by balancing multiple student cases while meeting service expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Office Assistant

Robert Half is seeking a meticulous Office Assistant for our client in Baton Rou...

Location

United States , Baton Rouge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel is essential for managing data and performing calculations
Familiarity with Microsoft Office Suites, including PowerPoint and Access, is required for creating presentations and databases
Mastery of Microsoft Outlook for effective email communication and scheduling tasks
Strong command of Microsoft Word for drafting letters, creating reports, and other documentation tasks
Understanding of general office functions to ensure smooth operation of the workplace
Knowledge of About Time software for optimal time and resource management
Ability to perform billing functions accurately to maintain financial records
Experience in performing clerical duties such as typing, copying, and printing
Skill in managing correspondence, including drafting letters and emails
Exceptional customer service skills to ensure a positive experience for all visitors and clients

Job Responsibility

Manage and execute office functions with a high level of organization and attention to detail
Utilize Microsoft Office Suites, including Microsoft Excel, Microsoft Word, and Microsoft Outlook, to carry out tasks efficiently
Provide clerical support, including filing and correspondence, to maintain a well-organized and efficient office environment
Handle receptionist duties as needed, providing excellent customer service and maintaining detail-oriented communication
Perform billing functions accurately, ensuring all customer accounts are up to date
Aid in the upkeep of customer records, ensuring data accuracy and prompt resolution of inquiries

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in 401(k) plan

Financial Aid Advisor

The Financial Aid Advisor supports Lake Superior State University’s mission by s...

Location

United States , Sault Ste Marie

Salary:

41000.00 USD / Year

Lake Superior State University

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited institution
At least one year of experience in a student services environment
Excellent interpersonal communication skills, including the ability to explain complex information clearly and compassionately
Working knowledge of Title IV financial aid programs and compliance requirements
Strong organizational and time-management skills with attention to detail
Proficiency with Microsoft Office Suite and comfort working in student information systems
Demonstrated ability to work independently and as part of a collaborative team

Job Responsibility

Provide individualized advising to prospective and current students and families regarding FAFSA completion, aid eligibility, award components, disbursement timing, Satisfactory Academic Progress, and special circumstances
Serve as a primary contact for assigned student populations, maintaining a caseload focused on timely FAFSA completion, file follow up, and enrollment progression
Explain financial aid offers in a clear, student friendly manner and assist families in understanding cost of attendance, loan borrowing options, and payment planning considerations
Support students experiencing financial barriers by identifying next steps, appropriate documentation, and available institutional or external resources
Escalate complex eligibility issues, professional judgment requests, and appeals to the Senior Director as appropriate
Participate in recruitment, retention, and outreach initiatives including FAFSA completion events, scholarship application events, orientation sessions, admitted student programming, etc.
Collaborate with Admissions, Business Office, and other campus partners to ensure consistent messaging and a seamless student experience
Conduct proactive outreach to students with incomplete files, missing documentation, or enrollment risk indicators
Support melt prevention and persistence strategies through targeted communication and student follow up
Maintain current knowledge of federal, state, and institutional financial aid policies to ensure accurate advising

Fulltime

Financial Aid Representative

We are looking for a dedicated Financial Aid Representative to join our team in ...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years customer service experience
Strong experience in call center customer service or similar roles
Proficiency in Microsoft Outlook and Excel for effective communication and data management
Ability to handle multi-line phone systems and respond to inquiries efficiently
Accurate typing and data entry skills to maintain precise records
Excellent problem-solving abilities and critical thinking skills to address complex student needs
Capability to prioritize tasks and manage time effectively in a dynamic work setting
Adaptability to changing environments and willingness to innovate for better outcomes
Commitment to maintaining confidentiality and handling sensitive information with care

Job Responsibility

Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies
Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively
Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students
Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students
Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback
Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date
Identify trends and address root causes of common issues by working with the Financial Aid Support Team
Meet performance objectives related to call volume and other key metrics, ensuring consistent results
Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors
Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

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Financial Aid Office Assistant

Job Description

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Requirements

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