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Ensures timely and accurate awarding and disbursement of student financial aid funds. Performs federal verification of financial aid files for those selected by the Department of Education's processor or the institution, and reviews/evaluates all assigned financial aid files for conflicting or discrepant data. Confirms eligibility for awards by reviewing ISIR, documents scanned in Image Now, cost of attendance, need analysis, enrollment levels, program data, and information available from the Department of Education and other entities involved in the administration of TIV student financial aid. Confirms eligibility for financial aid funds already awarded by others and adds, cancels, or adjusts aid funds as appropriate in the Student Information System. Review awards flagged as potential variance or discrepancy and takes steps to resolve or initiate as appropriate. Communicates with campus or other functional teams to resolve same in accordance with departmental policy and procedures. Monitors personal activity queue in Student Information System and completes required tasks so that activities can be closed in a timely and accurate manner. Follows-up on self-assigned reminders or activities assigned to other parties to ensure timely resolution and escalate as appropriate.
Job Responsibility:
Perform federal verification of financial aid files for students selected by the Department of Education's processor or the institution
Review “C-Codes” for files assigned and evaluate information available to determine appropriate action and resolve
Determine/confirm eligibility for federal, state, institutional, or external awards by reviewing ISIR, documents scanned in Image Now, cost of attendance, need analysis, enrollment levels, program data, and information available from the Department of Education and other entities involved in the administration of TIV student financial aid
Monitor FAME Approved spreadsheets and appropriately update student packaging and document statuses in Student Information System
Determine/confirm eligibility for federal, state, institutional, or external awards by reviewing SAI, cost of attendance, need analysis, enrollment levels, and program data in Student Information System
Review variance reports assigned by supervisors to identify award discrepancies or errors
Evaluate data available to identify root cause of the variance or warning flag, determine appropriate course of action, and resolve
Monitor personal activity queue in Student Information System and completes required tasks so that activities can be closed in a timely and accurate manner
Follows-up on self-assigned reminders or activities assigned to other parties to ensure timely resolution and escalate as appropriate
Document in Student Information System contact manager all actions taken to resolve activities in a professional and appropriate manner
Assist with testing new or modified functionality in financial aid software
Assist with updates and maintenance of student cost of attendance budget setup
May perform other duties as assigned
Requirements:
HS Diploma or equivalent required
Associate Degree from an accredited college or university preferred
May not be in default on a federal student loan or owe repayment on a federal grant
2-3 years of experience (singly or combined) in the following: bookkeeping, data analysis, or Title IV financial aid administration
Ability to retain information and apply learned concepts to similar or new situations appropriately
Ability to communicate effectively and professionally with others both verbally and in writing
Ability to demonstrate attention to detail and retention of learned concepts
Familiarity with preparation of U.S. federal tax returns
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