This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Financial Aid Analyst/Specialist to join our team in Miramar, Florida, supporting prospective students and their families as they navigate financial aid options and eligibility. This contract opportunity is ideal for someone who combines strong customer service skills with financial or accounting knowledge and enjoys working in a fast-paced, student-focused environment. The position works closely with the Admissions team and requires a regular, in-office presence.
Job Responsibility
Guide prospective students and family members through financial aid programs, application steps, and eligibility guidelines
Review submitted information for accuracy and completeness while helping individuals understand required documentation
Partner with the Admissions team to ensure a smooth handoff and consistent support throughout the enrollment process
Respond to questions by phone, email, and in person with professionalism, empathy, and clear explanations
Maintain organized records and provide administrative support related to student financial aid activity
Assist with evaluating financial information and identifying appropriate next steps based on established policies
Manage a high volume of student interactions during peak periods while maintaining service quality and attention to detail
Support office coverage needs, including one late day each week and one Saturday per month
Requirements
At least 2 years of experience in financial aid, student services, customer support, or a related administrative environment
Strong customer service skills with the ability to communicate clearly with students and families
Background in accounting, finance, or related financial processes is preferred
Ability to explain eligibility criteria and documentation requirements in an easy-to-understand manner
Comfortable working in an in-office setting in Miramar, Florida
Strong organizational skills and attention to detail when handling sensitive information
Ability to collaborate effectively with cross-functional teams, including Admissions
Proficiency with general administrative tasks and managing multiple priorities in a busy setting