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Financial Aid Analyst/Specialist

United States, Miramar Contract work · Job Posted May 27, 2026
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Job Description

We are looking for a Financial Aid Analyst/Specialist to support prospective students and their families by explaining funding options and guiding them through financial aid eligibility. This contract position offers the opportunity to transition into a permanent role and is based in Miramar, Florida, with a permanent, in-office schedule in a fast-paced environment during a high-volume season. The person in this role will partner closely with admissions staff, deliver excellent service, and help ensure applicants receive timely and accurate financial aid guidance.

Job Responsibility

  • Advise prospective students and family members on available financial aid programs, application steps, and qualification guidelines
  • Respond to questions with professionalism and empathy, providing clear explanations of policies, deadlines, and required documentation
  • Review financial aid information for accuracy and completeness and help resolve issues that may delay awarding or packaging
  • Collaborate with the admissions team to align outreach efforts and support applicants throughout the enrollment process
  • Maintain organized records, track student interactions, and update case details in internal systems as needed
  • Manage a high volume of inquiries during peak periods while maintaining strong service standards and attention to detail
  • Support office coverage requirements, including one extended weekday schedule each week and one Saturday shift per month
  • Contribute to administrative processes related to student funding support and other assigned operational tasks

Requirements

  • At least 2 years of experience in financial aid, student services, accounting support, or a related administrative role
  • Demonstrated ability to deliver strong customer service in a fast-paced, deadline-driven setting
  • Working knowledge of financial aid processes, eligibility discussions, or student funding support is preferred
  • Comfortable communicating with students, families, and internal teams in a clear and thorough manner
  • Strong organizational skills with the ability to manage multiple priorities and maintain accurate documentation
  • Proficiency with standard office systems and data entry tasks in a structured office environment
  • Availability to work onsite in Miramar, Florida, including one late day per week and one Saturday per month

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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