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Financial Aid Analyst/Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Miramar

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Financial Aid Analyst/Specialist to join a fast-paced team in Miramar, Florida during a high-volume enrollment period. This contract opportunity with potential for a permanent role is ideal for someone who combines strong customer service skills with financial aid or accounting-related experience and enjoys guiding prospective students and their families through funding options. The person in this role will work closely with admissions partners, provide clear support on aid eligibility, and help create a positive experience for students throughout the process.

Job Responsibility:

  • Advise prospective students and family members on available financial aid options, application steps, and eligibility guidelines
  • Review financial information and supporting documentation to help determine completeness and next steps in the aid process
  • Partner with the admissions team to coordinate outreach and ensure students receive timely guidance throughout enrollment
  • Respond to questions by phone, email, and in person with professionalism, accuracy, and a service-focused approach
  • Maintain organized records and perform administrative follow-up to support efficient processing of student aid matters
  • Explain deadlines, required forms, and funding-related policies in a way that is easy for students and families to understand
  • Assist with office coverage during extended weekday hours and scheduled Saturday support as needed
  • Contribute to a high-volume front-office environment by balancing multiple student cases while meeting service expectations

Requirements:

  • At least 2 years of experience in financial aid, student services, accounting support, or a related administrative role
  • Strong customer service skills with the ability to communicate clearly and confidently with students and families
  • Experience handling detailed documentation and maintaining accuracy in a fast-paced setting
  • Ability to work collaboratively with cross-functional teams, including admissions staff
  • Proficiency in administrative coordination, record management, and follow-up activities
  • Comfortable working in a permanent on-site office environment
  • Strong organizational skills and the ability to manage multiple priorities effectively
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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