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Robert Half Logo Robert Half · Office Administration

Financial Aid Analyst/Specialist

United States, Pembroke Pines Employment contract, Contract work · Job Posted May 27, 2026
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Job Description

We are looking for a Financial Aid Analyst/Specialist to support prospective students and their families by providing clear guidance on financial aid options, eligibility, and next steps. This permanent, in-office opportunity is based in Florida and offers a contract opportunity with potential for a permanent role for professionals who thrive in a fast-paced, service-focused environment. The person in this role will partner closely with admissions staff while helping applicants navigate the funding process with accuracy, professionalism, and care.

Job Responsibility

  • Advise prospective students and family members on available financial aid programs, application steps, and eligibility guidelines
  • Review submitted information for completeness and accuracy, helping applicants resolve missing or inconsistent documentation
  • Deliver responsive, high-quality service through in-person, phone, and email communication during peak enrollment periods
  • Collaborate with the admissions team to ensure students receive coordinated support throughout the enrollment and funding process
  • Maintain organized records and complete administrative tasks related to financial aid counseling and case follow-up
  • Explain timelines, requirements, and next actions so students can make informed decisions about financing their education
  • Support office operations in an on-site setting, including participation in scheduled late-day coverage and monthly Saturday hours as needed

Requirements

  • At least 2 years of experience in financial aid, student services, customer support, accounting, or a related administrative environment
  • Strong customer service skills with the ability to communicate clearly and effectively with students and families
  • Working knowledge of student financial aid processes or the ability to quickly learn applicable policies and procedures
  • Experience handling detailed documentation and maintaining accuracy in a fast-paced office setting
  • Ability to work collaboratively with cross-functional teams, including admissions and other student-facing departments
  • Comfortable managing multiple priorities while meeting deadlines during high-volume periods
  • Proficiency with general administrative tasks, recordkeeping, and office software tools

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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