Financial Aid Advisor Job at Robert Half (Canton)

Financial Aid Advisor

The Financial Aid Advisor supports Lake Superior State University’s mission by s...

Location

United States , Sault Ste Marie

Salary:

41000.00 USD / Year

Lake Superior State University

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited institution
At least one year of experience in a student services environment
Excellent interpersonal communication skills, including the ability to explain complex information clearly and compassionately
Working knowledge of Title IV financial aid programs and compliance requirements
Strong organizational and time-management skills with attention to detail
Proficiency with Microsoft Office Suite and comfort working in student information systems
Demonstrated ability to work independently and as part of a collaborative team

Job Responsibility

Provide individualized advising to prospective and current students and families regarding FAFSA completion, aid eligibility, award components, disbursement timing, Satisfactory Academic Progress, and special circumstances
Serve as a primary contact for assigned student populations, maintaining a caseload focused on timely FAFSA completion, file follow up, and enrollment progression
Explain financial aid offers in a clear, student friendly manner and assist families in understanding cost of attendance, loan borrowing options, and payment planning considerations
Support students experiencing financial barriers by identifying next steps, appropriate documentation, and available institutional or external resources
Escalate complex eligibility issues, professional judgment requests, and appeals to the Senior Director as appropriate
Participate in recruitment, retention, and outreach initiatives including FAFSA completion events, scholarship application events, orientation sessions, admitted student programming, etc.
Collaborate with Admissions, Business Office, and other campus partners to ensure consistent messaging and a seamless student experience
Conduct proactive outreach to students with incomplete files, missing documentation, or enrollment risk indicators
Support melt prevention and persistence strategies through targeted communication and student follow up
Maintain current knowledge of federal, state, and institutional financial aid policies to ensure accurate advising

Fulltime

Financial Aid Representative

We are looking for a dedicated Financial Aid Representative to join our team in ...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years customer service experience
Strong experience in call center customer service or similar roles
Proficiency in Microsoft Outlook and Excel for effective communication and data management
Ability to handle multi-line phone systems and respond to inquiries efficiently
Accurate typing and data entry skills to maintain precise records
Excellent problem-solving abilities and critical thinking skills to address complex student needs
Capability to prioritize tasks and manage time effectively in a dynamic work setting
Adaptability to changing environments and willingness to innovate for better outcomes
Commitment to maintaining confidentiality and handling sensitive information with care

Job Responsibility

Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies
Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively
Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students
Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students
Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback
Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date
Identify trends and address root causes of common issues by working with the Financial Aid Support Team
Meet performance objectives related to call volume and other key metrics, ensuring consistent results
Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors
Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Financial and Advisor Specialist

We are looking for a Financial and Advisor Specialist to support students in New...

Location

United States , New Gloucester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Previous experience in sales, customer service, or a student-facing support role
Ability to work on-site in New Gloucester, Maine
Knowledge of student financial aid processes or the ability to learn them quickly
Strong verbal and written communication skills with a detail-oriented phone manner
Organized approach to administrative work, including account-related and payment-related support
Comfortable assisting students with sensitive questions in a clear, courteous, and solutions-focused manner

Job Responsibility

Guide students through course planning and scheduling to help them stay aligned with their academic goals
Respond to financial aid inquiries with clear explanations and accurate information about available support options
Discuss academic programs and potential career outcomes so students can make informed enrollment decisions
Provide attentive assistance over the phone and through other communication channels while delivering a positive student experience
Support advising operations by handling administrative tasks related to student records, account activity, and documentation
Assist with account setup and payment-related questions to ensure students receive timely and accurate support
Work closely with the advising team to address student needs and maintain consistent service standards

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Financial and Advisor Specialist

Location

United States , New Gloucester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Previous experience in sales, customer service, or a student-facing support role
Working knowledge of student financial aid concepts and the ability to explain them clearly
Strong phone communication skills and a detail-oriented approach to student interactions
Ability to manage administrative details with accuracy and sound organizational judgment
Comfortable working on-site in an office environment
Capable of balancing multiple priorities while maintaining a high level of service
Proficiency in account support, payment handling, and general office coordination

Job Responsibility

Guide students through course planning and registration decisions by providing clear, timely advising support
Respond to questions related to financial aid processes, payment matters, and available student support resources
Discuss academic programs and potential career paths so students can make informed enrollment decisions
Handle high-volume phone and in-person interactions with professionalism, empathy, and accuracy
Complete account-related administrative tasks, maintain records, and support day-to-day office operations
Assist with payment-related inquiries and help ensure student information is processed correctly
Partner with the advising team to deliver consistent service and escalate complex student concerns when needed
Support on-site operations by contributing to an organized, responsive, and student-focused office environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Financial and Advisor Specialist

We are looking for a detail-oriented Financial and Advisor Specialist to join ou...

Location

United States , New Gloucester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field is required
Previous experience in sales and customer service is essential
Strong communication skills, including attentive phone etiquette
Ability to work effectively in an office environment
Familiarity with financial aid processes and administrative procedures
Detail-oriented with excellent organizational and multitasking abilities
Proficiency in handling incoming payments and account setups
A commitment to providing outstanding service and support to students

Job Responsibility

Assist students with course scheduling and provide insights into academic programs and career pathways
Respond to inquiries about financial aid options and processes to ensure students have a clear understanding
Offer personalized advising to support students in achieving their educational goals
Maintain accurate records of account setups and incoming payments to ensure smooth administrative operations
Handle phone communication with professionalism, addressing student concerns and providing prompt resolutions
Collaborate with team members to enhance the advising experience and improve operational efficiency
Monitor and oversee administrative tasks related to student financial aid processes
Deliver exceptional customer service to students and their families to create a positive advising experience
Support the team in executing day-to-day office tasks and ensuring compliance with institutional policies

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Financial and Advisor Specialist

This is a contract position where you will play a pivotal role in guiding studen...

Location

United States , New Gloucester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field is required
Proven experience in customer service and sales is essential
Strong knowledge of student financial aid processes and procedures
Proficiency in administrative tasks and account management
Excellent communication skills, both written and verbal
Ability to work effectively in an office setting
Familiarity with handling incoming payments and maintaining financial records
Demonstrated ability to prioritize tasks and manage time efficiently

Job Responsibility

Provide assistance to students with course scheduling and academic planning
Answer inquiries regarding financial aid programs and eligibility requirements
Offer guidance on career outcomes and program options to support student success
Manage account setups and ensure proper handling of incoming payments
Maintain administrative oversight to ensure compliance with institutional policies
Deliver exceptional customer service through attention to detail and effective communication
Utilize phone etiquette to address student concerns and provide clear information
Collaborate with advising teams to streamline student support processes
Assist with the organization and documentation of financial aid materials
Participate in contract-based assignments or day events as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Statutory and Tax Senior Accountant

We are seeking a highly motivated Senior Accountant to join our European Statuto...

Location

Poland , Kraków

Salary:

Not provided

Edgerton Dental Clinic

Expiration Date

Until further notice

Requirements

Candidates holding a higher education degree, preferably in accounting, audit, taxation
At least 3 years' experience in preparation and delivery of statutory financial statements and/or income tax accounting experience
alternatively - experience as audit seniors (senior auditor)
Experience in supporting annual statutory audits or local tax audits
European language skills an advantage
Knowledge of European GAAPs, UK GAAP, IFRS, income tax

Job Responsibility

Prepare annual statutory financial statements and support the external statutory audit process for European entities
Aided by external tax service provider and in coordination with the Global Tax Reporting team - deliver income tax accounting and reporting as well as annual tax returns
Gather additional tax and statutory information as required by various departments
Responsible for income tax payments and related accounts
Assist with interactions with authorities in coordination with local teams
Partner with other members of the Finance Organization (Transfer Pricing, Planning & Analysis, GL Accounting, Treasury, Legal Department, others) and with external advisors to ensure new accounting, business, statutory or tax developments are properly incorporated into statutory financial statements and CIT returns
Actively support the introduction of automation, standardization and new technologies for in-scope processes
Deliver ad-hoc tax and statutory reporting projects and requests

What we offer

Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)
Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
Collaborative Environment: Strong teamwork and diverse interactions
Development Opportunities: Personalized plans with rapid progression
Versatile Career Paths: Professional growth supported by active committee for different career levels
Supportive Culture: High employee satisfaction and responsive feedback
Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning
Relocation Support: Assistance for international candidates and candidates living outside of Krakow
Social events such as family events and charity auctions

Fulltime

Senior Admissions Advisor

As an Senior Admissions Advisor for a certified Great Place to Work, you will gu...

Location

United States , Anaheim

Salary:

Not provided

American Career College

Expiration Date

Until further notice

Requirements

Experience with MS Office
Experience with data entry and multi-line phone aptitude
Ability to conduct individual or group information sessions and advise students about their educational opportunities
Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities
Ability to work in a fast-paced environment
Ability to exercise excellent customer service skills
Bachelor's degree required

Job Responsibility

Handles a high volume of student inquiries and follow-up activities
Continuously follows up on prospective student inquiries and assigned inquiries in a timely manner
Notates conversations with prospective students in Customer Relationship Management software
Sends marketing materials to prospective students
Ensures the Admissions team meets goals
Assists Admissions Advisors with prospective student obstacles such as childcare, financial problems, transportation needs and work schedule
Assists with monitoring Admissions Advisor's telephone activities
Lends support to Admissions Advisors for them to achieve goals
Strives to secure higher quality assurance evaluation scores than the Admissions Advisors
Maintains an acceptable level of prospective student referral inquiries

What we offer

medical
dental
vision
flexible spending accounts
401(k) match
paid time off
holidays
parental leave
tuition reimbursement
adoption assistance

Fulltime

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Financial Aid Advisor

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