Financial Advocate Job at Advocate Health Care (Aurora)

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

Patient Financial Advocate I

Baptist Health is hiring a Patient Financial Advocate I to join our Single Billi...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

1-2 years Customer Service or Insurance experience
High School Diploma Required

Job Responsibility

Essential role as a point of contact for patients in one of the following areas of business- Patient Access (hospital & ED patient facing), BMDA, Contact Center, or Single Billing Office (SBO)
Educates patients and parties of their financial responsibility and assist with payment options and collection procedures
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate
Contact insurance carriers and other sources and act as an advocate for the patient
Collaborate with managers, physicians, and servicing departments regarding any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service
Identify eligibility for local, state, and federal programs

Fulltime

Pharmacy Patient Financial Advocate Supervisor

The Specialty Pharmacy Patient Financial Advocate Supervisor is responsible for ...

Location

United States , Lenexa

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience
3 years experience in leadership, management or supervisory position
Associates Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university OR Master's Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university AND 1 year experience in leadership, management or supervisory position OR 3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience

Job Responsibility

Manages day to day operations of PPA work with a focus on productivity, accuracy, safety and customer service
Complies with and assists with ensuring the team complies with specialty pharmacy accreditation, board of pharmacy and other applicable rules and regulations
Provides leadership presence and guidance through direction, coaching and role-modeling
Assists and guides staff with workload prioritization and redistribution
Reviews productivity and workload metrics for key activities and ensures staff are meeting goals set by department leaders
Responsible for the daily oversight of all specialty pharmacy patient financial advocates (both remote and onsite)
Assist with human resource functions such as interviewing, selection and education/training
Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline, coaching, quality performance and performance reviews
Manages timekeeping and payroll for direct reports
Conducts employee coaching, counselling, disciplinary actions and performance reviews

Fulltime

Back Of The House Manager

Manages the daily kitchen utility operations and staff. Areas of responsibilitie...

Location

Italy , Como

Salary:

36100.00 - 38000.00 EUR / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the procurement, food and beverage, culinary, or related professional area
OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the procurement, food and beverage, culinary, or related professional area

Job Responsibility

Manages the daily kitchen utility operations and staff
Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running
Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.)
Strives to continually improve guest and employee satisfaction while maintaining the operating budget
Orders and manages necessary supplies
Schedules events, programs, and activities, as well as the work of others
Monitors the inflow of ordered materials and the maintenance of current materials
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Supervises dishroom shift operations
Performs all duties of utility employees as necessary

What we offer

Staff house accommodation on The Lake Como
Ticket restaurants – meal vouchers (each with a net value of €8 per working day)
Staff cafeteria
Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide

Fulltime

Assistant Financial Controller

Manages the hotel’s day-to-day Accounting function, assisting the Director of Fi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Full/part-qualified accounting qualification or Bachelor's degree (B. A.) from four-year College or University
or three years related experience and/or training
or equivalent combination of education and experience
Hotel accounting experience is essential, operational experience is also preferred but not essential
Hotel Operational Finance knowledge – previous Asst DOF or smaller hotel Director of Finance
Numeracy - using mathematics to solve problems, calculations, presentations etc.
Computer Skills – Strong computer skills, particularly Excel and preferably Opera, PeopleSoft, Micros
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Writing - Communicating effectively in writing as appropriate for the needs of the audience
Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data

Job Responsibility

Manages the hotel’s day-to-day Accounting function, assisting the Director of Finance in providing financial leadership to the business and clear structure and direction to the Finance team
Primary responsibilities include preparation and analysis of the financial reports and reconciliations, internal and external reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control
Supports strategies and conducts activities to drive financial results, guest satisfaction, human capital index and market share
Effectively manages the day to day operation of Accounting to execute finance and accounting responsibilities for the property
Assists the DOF in developing the annual business plan, budgets, forecasts, financial reports, tax compliance, and profit and loss statements
Works through own team and influencing department managers to ensure appropriate controls are in place to manage business risks
Assists in the hiring of accounting associates, and development and retention of a diverse high caliber workforce to provide strong functional expertise to the property and the discipline
Sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success
Meets Report Delivery Deadlines
Submits reports in a timely manner, ensuring delivery deadlines

Fulltime

Dispute Resolutions Specialist

When something goes wrong for a customer, it lands with us. We own complaints en...

Location

Australia , Sydney

Salary:

Not provided

Brighte Capital

Expiration Date

Until further notice

Requirements

Minimum 2–3 years in customer relations, complaints handling or dispute resolution inside a regulated industry such as financial services, energy or insurance
Experience in complaints through EDR forums like AFCA end-to-end: preparing submissions or representing the business, and landing fair outcomes
Knowledge of RG 271, AFCA processes, the ASIC Act, Competition and Consumer Act and Privacy Act
Natural customer advocate
Systems thinking
Fluent and disciplined use of AI
Clear communication
Analytical, problem-solving mindset

Job Responsibility

Own complaints end-to-end from first review to resolution in line with regulatory guidelines
Handle complex, sensitive and high-stakes complaints across credit products and third-party vendors
Represent Brighte externally in External Dispute Resolution forums like AFCA
Spot trends and root causes behind recurring complaints and fix the underlying system
Stay current with regulatory change
Use AI fluently for auto-triage, sentiment analysis, drafting, summarising, surfacing trends

Fulltime

Select Country

Financial Advocate

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Financial Advocate

Financial Advocate

Financial Advocate

Financial Advocate

Patient Financial Advocate I

Pharmacy Patient Financial Advocate Supervisor

Back Of The House Manager

Assistant Financial Controller

Dispute Resolutions Specialist

Our AI answers in your language