CrawlJobs Logo
Advocate Health Care Logo Advocate Health Care · Finance

Financial Advocate

United States, Grafton 22.90 - 34.35 USD / Hour · Job Posted February 23, 2026
Apply Position
Job Link Share

Job Description

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options. Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility. Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary.

Job Responsibility

  • Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
  • Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
  • Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
  • Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
  • Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
  • Explains how non-covered and out-of-network services factor into the out-of-pocket cost
  • Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
  • Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
  • Interviews uninsured patients to assess for qualifying financial needs
  • Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)
  • Continues follow-up efforts to obtain a funding source for patient’s health services
  • Initiates credit scoring to determine each patient’s eligibility for Medicaid, hospital-sponsored charity care, and other programs through a comprehensive patient interview
  • Works in conjunction with state social worker and/or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients’ eligibility
  • Demonstrates working knowledge of insurance benefits, insurance companies, and Marketplace insurance options, and stays informed of other payer sources entering the markets
  • Educates physician office/patient on the organization’s applicable policies such as Financial Assistance Policy, Patient Financial Responsibility, Non-Covered Services, and Deferral of Care
  • Coordinates with provider office to determine scheduling options based on the need to secure funding and clarify patient’s financial responsibility
  • Stays current on regulations and eligibility requirements for government funding, especially Medicare and Medicaid
  • Understands and complies with all internal charity care policies and processes
  • Understands, complies with, and can articulate federal regulations around 501R
  • Performs in a HIPAA-compliant manner with all pertinent patient interviews, including management of demographic data, topics discussed, and actions taken
  • Collaborates with peers in the operational flow for uninsured patients or patients that are concerned about costs for upcoming services
  • Serves consumers in various settings, including virtual, bedside, Emergency Department room, clinic exam room, Urgent Care, consult space, or a Financial Resource Specialist office

Requirements

  • Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
  • High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
  • Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
  • Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
  • Has solid knowledge of how various types of insurances operate related to denials and appeals processes
  • Basic medical coding knowledge
  • Understanding of insurances, billing and denials
  • Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
Advocate Health Care - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Financial Advocate

8 matching positions

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...
Location
Location
United States , Grafton
Salary
Salary:
22.90 - 34.35 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
  • Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
  • Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
  • Has solid knowledge of how various types of insurances operate related to denials and appeals processes
  • Basic medical coding knowledge
  • Understanding of insurances, billing and denials
  • Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts
  • High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Job Responsibility
Job Responsibility
  • Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
  • Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
  • Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
  • Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
  • Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
  • Explains how non-covered and out-of-network services factor into the out-of-pocket cost
  • Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
  • Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
  • Interviews uninsured patients to assess for qualifying financial needs
  • Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...
Location
Location
United States , Grafton
Salary
Salary:
22.90 - 34.35 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
  • High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
  • Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
  • Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
  • Has solid knowledge of how various types of insurances operate related to denials and appeals processes
  • Basic medical coding knowledge
  • Understanding of insurances, billing and denials
  • Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts
Job Responsibility
Job Responsibility
  • Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
  • Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
  • Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
  • Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
  • Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
  • Explains how non-covered and out-of-network services factor into the out-of-pocket cost
  • Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
  • Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
  • Interviews uninsured patients to assess for qualifying financial needs
  • Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Financial Advocate

Location
Location
United States , Aurora
Salary
Salary:
22.90 - 34.35 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
  • Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
  • Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
  • Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions
  • Has solid knowledge of how various types of insurances operate related to denials and appeals processes
  • Basic medical coding knowledge
  • Understanding of insurances, billing and denials
  • Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts
Job Responsibility
Job Responsibility
  • Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
  • Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments
  • Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
  • Interviews uninsured patients to assess for qualifying financial needs
  • Initiates credit scoring to determine each patient’s eligibility for Medicaid, hospital-sponsored charity care, and other programs
  • Works in conjunction with state social worker and/or outside eligibility vendor to assist in the appropriate completion of Medicaid applications
  • Demonstrates working knowledge of insurance benefits, insurance companies, and Marketplace insurance options
  • Educates physician office/patient on the organization’s applicable policies
  • Stays current on regulations and eligibility requirements for government funding, especially Medicare and Medicaid
  • Collaborates with peers in the operational flow for uninsured patients or patients that are concerned about costs for upcoming services
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Patient Financial Advocate I

Baptist Health is hiring a Patient Financial Advocate I to join our Single Billi...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years Customer Service or Insurance experience
  • High School Diploma Required
Job Responsibility
Job Responsibility
  • Essential role as a point of contact for patients in one of the following areas of business- Patient Access (hospital & ED patient facing), BMDA, Contact Center, or Single Billing Office (SBO)
  • Educates patients and parties of their financial responsibility and assist with payment options and collection procedures
  • Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate
  • Contact insurance carriers and other sources and act as an advocate for the patient
  • Collaborate with managers, physicians, and servicing departments regarding any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service
  • Identify eligibility for local, state, and federal programs
  • Fulltime
Read More
Arrow Right

Pharmacy Patient Financial Advocate Supervisor

The Specialty Pharmacy Patient Financial Advocate Supervisor is responsible for ...
Location
Location
United States , Lenexa
Salary
Salary:
Not provided
kansashealthsystem.com Logo
The University of Kansas Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience
  • 3 years experience in leadership, management or supervisory position
  • Associates Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university OR Master's Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university AND 1 year experience in leadership, management or supervisory position OR 3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience
Job Responsibility
Job Responsibility
  • Manages day to day operations of PPA work with a focus on productivity, accuracy, safety and customer service
  • Complies with and assists with ensuring the team complies with specialty pharmacy accreditation, board of pharmacy and other applicable rules and regulations
  • Provides leadership presence and guidance through direction, coaching and role-modeling
  • Assists and guides staff with workload prioritization and redistribution
  • Reviews productivity and workload metrics for key activities and ensures staff are meeting goals set by department leaders
  • Responsible for the daily oversight of all specialty pharmacy patient financial advocates (both remote and onsite)
  • Assist with human resource functions such as interviewing, selection and education/training
  • Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline, coaching, quality performance and performance reviews
  • Manages timekeeping and payroll for direct reports
  • Conducts employee coaching, counselling, disciplinary actions and performance reviews
  • Fulltime
Read More
Arrow Right

Critical Environment Operations Manager

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers...
Location
Location
United States , Quincy
Salary
Salary:
127600.00 - 229200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 1+ year(s) people management experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • 6+ years enterprise-level experience managing large scale and complex projects/programs AND 6+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 6+ years experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $1M+
  • Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field
  • 5+ years experience leading diverse, technical workforce or managing global and virtual teams
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP
  • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
  • Experience working on large scale CE projects
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
Job Responsibility
Job Responsibility
  • Clarifies and refines strategic vision to communicate to their teams and drives alignment of operational strategies with a security-first culture
  • Brings suggestions including security enhancement to local management team and/or global leaders or partners
  • Reviews Objectives and Key Results (OKRs) and Key Performance indicators (KPIs) and provides input to improve or make KPIs and OKRs more efficient/effective
  • Understands key business drivers and where Data Center Operations (DCOPS) feeds into business success
  • Understands connections between different organizations and their related initiatives
  • Suggests or recommends risk-based decisions or escalates based on what is best for business and strategy, and without all the data
  • Frames DCOPs challenges in context of business expectations and drives business context
  • Understands key financial metrics, understands how to grow an organization, and exhibits a One Microsoft mentality
  • May change course and strategically delegates tasks
  • Influences guidelines that to ensure they are consistent with contractual service agreements and security standards
  • Fulltime
Read More
Arrow Right

Director of Security and Safety

JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas...
Location
Location
United States , Singer Island
Salary
Salary:
89000.00 - 123000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area.
  • 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area.
Job Responsibility
Job Responsibility
  • Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response.
  • Ensures that all areas of the property are safe and secure.
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures.
  • Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
  • Assists in the development and implementation of emergency procedures.
  • Conducts investigation of all losses of property assets and refers to proper management for disposition.
  • Deploys security staff to effectively monitor and protect property assets.
  • Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
  • Conduct periodic patrols of entire property and parking areas.
  • Recognize success across areas of responsibility.
What we offer
What we offer
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right

Divisional Sales Director

Join our DYNAMIC team at Bickford Senior Living as a Divisional Sales Director! ...
Location
Location
United States , Omaha
Salary
Salary:
Not provided
bickfordseniorliving.com Logo
Bickford of Marshalltown
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred
  • 5+ years of senior living sales experience required
  • Strong understanding of senior living sales processes
  • Ability to connect activity to financial outcomes
  • Strong analytical and communication skills
  • Ability to travel within the region
  • Frequent travel required
  • Occasional evenings/weekends for events
  • A valid driver's license and a driving record that is consistent with Bickford's insurance carrier guidelines is required for this position
Job Responsibility
Job Responsibility
  • Ownership of Occupancy & Sales Outcomes
  • Balanced Scorecard Execution (49/51)
  • Data-Driven Sales Performance
  • Family Advocate (FA) Effectiveness
  • Sales Strategy & Market Growth
  • Branch & Divisional Partnership
  • Performance Accountability & Influence
What we offer
What we offer
  • medical
  • dental
  • vision
  • voluntary products
  • Bonus Opportunities
  • Voluntary Life
  • Voluntary Short-Term Disability
  • Prescription savings plans
  • 401(k) with employer match
  • Pay available daily
  • Fulltime
Read More
Arrow Right