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The role will be under Finance Shared Service team in Manila. The Manager is responsible for transition management and project management as part of the Service Management & Excellence team at Vestas' Finance Shared Service Center (SSC) in Manila. The purpose of the position is to be the main receiving side transition manager and support the service and scope increases to the SSC organisation by planning and overseeing all transition-related activities. This includes all project planning, dependency tracking and risk handling. This Manager will also be responsible for planning, executing and coordinating improvement projects and system implementation across the SSC.
Job Responsibility:
Deliver transitions and identify project management resource needs per phase and wave of the transition
Identify and engage with SME and support resources, e.g. in HR, IT and Comms & Change
All work needs to be conducted in coordination and compliance with HR procedures, policies and processes
As part of Change & Comms activities ensure stakeholder mapping is done of each impacted country
Handle coordination with Change & Comms resource to support clear and timely communication of key messages to impacted employees
Ensure all phases and toll-gate signoffs happen according to Transition Approach per each wave
Build and manage the plan for work shadowing in the transition period covering all services
Continuously review resources allocation to ensure stable execution of transition
Work closely with service manager and process owners to ensure that all processes are clearly defined on L4 level and ready for transition
Make certain that all personnel involved possess explicit role descriptions and the necessary knowledge before initiating the transition phase
Oversee the collaboration between local and SSC resources as required to ensure a smooth knowledge transfer
Perform quality review to align documentation to global standards with the support of functional managers
Ensure information flow and issue escalation according to Transition Governance setup
Act as escalation point of contact for any change or issue requests related to the transition
Identify and suggest improvement areas and backlog items as part of knowledge transfer and align with Process Excellence Manager and Senior Manager
Ensure that the to-do split in roles and responsibilities are clearly understood between the countries and the SSC and that new ways of working are embedded as part of stabilizing BAU operations
As a part of knowledge management, ensure that all new knowledge / improvements are properly documented and added to the relevant Standard Operation Procedures (SOPs) and / or the knowledge management database
Ensure process documentation is maintained, accessible, changes communicated/training provided etc
Develop process improvement initiatives improving quality and efficiency of operations getting approval through relevant governance forums (to be facilitated by transformation office for large initiatives)
Supports design initiatives (pool of resources/process experts) across organization and brings the tools, methods and approaches to accelerate the work
Manage transition and project resources against skills, workload and availability taking into consideration any project-specific needs
Identify and execute potential future Finance transition activities as necessary for immediate process improvements and cost savings in the SSC and regions
Contribute to the establishment of the Service and Process Management and promote a positive team culture
Requirements:
5+ years of experience with transition management from a shared services organisation or outsourcing organization
Experience from similar industry
Extensive transition and transformation experience required, best from multiple global organisations
Experience with ERP systems
SAP proficiency required
Good to have an experience in S/4 Hana
Depth and breadth in understanding of current and emerging technologies especially around Automation and GenAI
Fluent in English - verbally and written
Project management of large change projects
Effective stakeholder management and good collaboration skills
Good level of understanding of key Finance processes, especially in Operational Finance
Knowledge of process documentation and knowledge transfer methodology
Professionally motivated and proactive personality
High degree of flexibility to adjust to varying time zones and possible changes in scope
International mind-set and showcases understanding of cultural differences