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As a Finance Support Manager you will be responsible for managing the day-to-day operations for their engagement teams within the Finance Service Tower, delivering Finance Managed Services to clients. This includes execution of processes, accountability for services level performance and continuous learning and improvement of the team. They also play a key role in helping to input into and execute the Finance Managed Services strategic plans and programs.
Job Responsibility:
Manages the day-to-day delivery for Finance engagements including oversight of key customer deliverables / outputs
Ensure timely and accurate processing of financial transactions across end-to-end finance processes for their engagements which may include procure to pay, record to report, order to cash and general ledger functions etc.
Completes quality reviews and audits to ensure that delivery on their engagements is in line with established policies, procedures, compliance standards and customer expectations
Holds overall accountability for SLA / OLA compliance within their engagement team across Finance processes undertaken
Applies analytical and financial modeling skills with holistic financial thinking and ability to interpret financial data
Manages your own workload as well as that of the engagement teams, including reporting on progress and issues escalations
Monitors the performance of team members on their engagements on an ongoing basis and implements appropriate coaching
Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC’s efficiency
Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients
Implements corrective actions to address any deviations, and continuously improves service delivery based on feedback
Leads quality improvement initiatives based on feedback and observations
Supports in executing the Finance Managed Services plans and programs to ensure the improvement of team performance and achievement of its objectives
Oversee and provide support for all finance subfunctions, including O2C, P2P, R2R, A2R, FP&A, and Budgeting
Requirements:
Qualified Accountant with 8-12 years' experience in a role relevant to Accounting or Financial Reporting
3+ years people management experience leading a team in a complex process environment and managing workflow to deliver client outcomes
Strong, practical knowledge with accounting/ reporting systems and Profit & Loss and Balance Sheet
Strong understanding of financial reporting processes, with knowledge and experience managing risk and controls
Knowledge of US GAAP and Insurance or Reinsurance accounting experience is desirable
Knowledge of accounting for financial instruments
Excellent MS office skills
Bachelor's degree in accounting, Finance, Business Management / Administration or equivalent
Master's degree in accounting, Finance, Business Management / Administration or equivalent from an accredited university is preferred
Certifications in relevant fields (e.g., ACA, ACCA, CIMA, etc.) would be advantageous
Experience in coaching and coordinating a team to ensure deadlines are adhered to
Experience in defining and tracking key performance indicators (KPIs) to measure the effectiveness and efficiency of finance operations
Experience of working collaboratively to drive ideas/solutions with diverse teams to improve efficiencies
Strong leader who can communicate fluently in English and demonstrate an ability to drive personal and collective accountability from a diverse team
Self motivated and independent, and can demonstrate strong relationships with internal and external parties
Able to work under pressure and meet deadlines
demonstrates strong analytical skills
Demonstrates commercial awareness in daily service provision within own area of responsibility
Communicate with impact
Results driven
Drive organizational excellence
Proficient in written and spoken English. Arabic is a plus
Flexibility to travel 100% of the time to Syria throughout the duration of the project
Nice to have:
Knowledge of US GAAP and Insurance or Reinsurance accounting experience
Arabic language skills
What we offer:
Competitive pay
Comprehensive benefits
Programs that promote well-being, balance, and personal growth
Access to continuous learning
Digital upskilling
Collaborative environment that values innovation, mentorship, and diversity
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