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Finance & Queries Assistant

United Kingdom, Bristol · Job Posted February 23, 2026
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Job Description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Are you highly organised, confident with numbers, and great at managing your time? We’re looking for a Finance & Queries Assistant to join our Commissions Payable team. This is a fantastic opportunity for someone who enjoys problem‑solving, building relationships, and working to clear processes and deadlines. If you thrive in a fast‑paced environment and take pride in getting things right first time, we’d love to hear from you.

Job Responsibility

  • Managing and responding to Partner queries across shared inboxes and calls
  • Supporting weekly and monthly commission payments and preparing files for approval
  • Running daily banking statements to help track incoming Partner payments
  • Liaising with internal teams to resolve connection, commission, and funding enquiries
  • Raising additional commissions or clawbacks where required
  • Maintaining spreadsheets and supporting the wider team with month-end and year-end tasks
  • Carrying out general finance admin and ad-hoc duties to keep our processes running smoothly

Requirements

  • Exceptional attention to detail and strong numerical accuracy
  • Excellent time-management and the ability to prioritise under pressure
  • Clear, confident communicator (written and verbal)
  • Comfortable working independently and meeting strict deadlines
  • Strong problem-solving skills and a proactive mindset
  • Ability to work collaboratively with different teams and stakeholders
  • Customer-focused approach in everything you do

What we offer

  • Flexible working
  • Investment in your future career with a variety of learning and development opportunities
  • No dress code - embrace the freedom to bring your whole self to work
  • 25 days annual leave, plus bank holidays. You'll even get your birthday off, too
  • A pension plan for your future
  • Complimentary refreshments in all our offices

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