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Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Are you highly organised, confident with numbers, and great at managing your time? We’re looking for a Finance & Queries Assistant to join our Commissions Payable team. This is a fantastic opportunity for someone who enjoys problem‑solving, building relationships, and working to clear processes and deadlines. If you thrive in a fast‑paced environment and take pride in getting things right first time, we’d love to hear from you.
Job Responsibility:
Managing and responding to Partner queries across shared inboxes and calls
Supporting weekly and monthly commission payments and preparing files for approval
Running daily banking statements to help track incoming Partner payments
Liaising with internal teams to resolve connection, commission, and funding enquiries
Raising additional commissions or clawbacks where required
Maintaining spreadsheets and supporting the wider team with month-end and year-end tasks
Carrying out general finance admin and ad-hoc duties to keep our processes running smoothly
Requirements:
Exceptional attention to detail and strong numerical accuracy
Excellent time-management and the ability to prioritise under pressure
Clear, confident communicator (written and verbal)
Comfortable working independently and meeting strict deadlines
Strong problem-solving skills and a proactive mindset
Ability to work collaboratively with different teams and stakeholders
Customer-focused approach in everything you do
What we offer:
Flexible working
Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays. You'll even get your birthday off, too