Finance Ops Business Analyst Job at Collinson (London)

Job Description

This is a 6-month Fixed Term Contract (FTC) for a Finance Ops Business Analyst role within the Transformation division. The role is focused on analyzing and optimizing the Order-to-Cash (O2C) lifecycle, including billing, invoicing, credit risk, collections, cash application, and revenue-related processes. The analyst will gather requirements, map processes, design solutions, manage change, and collaborate with cross-functional stakeholders to support transformation goals.

Job Responsibility

Facilitate the elicitation of business, functional and finance‑specific requirements—particularly across the Order‑to‑Cash (O2C) lifecycle (billing, invoicing, credit risk, collections, cash application, revenue-related processes)
Conduct interviews and workshops with Finance SMEs, Commercial teams, Customer Operations and Technology stakeholders to understand current‑state issues and future‑state needs
Develop and maintain a detailed Requirements Traceability Matrix, ensuring full alignment between financial requirements, solution design and delivery
Conduct deep‑dive analysis of current O2C processes, identifying inefficiencies, control gaps, system limitations and opportunities for optimisation
Produce detailed as‑is process maps covering the end‑to‑end O2C cycle and all upstream/downstream dependencies (e.g., contract setup, pricing, finance controls, reporting)
Work with Finance and Operations teams to co‑create future‑state process flows, ensuring alignment with business objectives, system capabilities and transformation outcomes
Collate supporting documentation (process narratives, decision logs, data flows) to build a shared understanding of the process landscape
Bridge the gap between business finance stakeholders and technical delivery teams—translating O2C requirements into functional solution inputs
Support Solution Architects in validating that designs meet finance compliance needs, customer requirements and operational feasibility
Assist with UAT planning and execution for O2C changes by preparing test scenarios, validating outputs and coordinating stakeholder participation
Support transition to BAU and Finance Operations, including handover documentation, training content, process guides and knowledge transfer sessions
Support the Change Lead by identifying the impacts of O2C process and system change across teams and roles
Contribute to training development by detailing what is changing in financial operations, why, and how it will impact daily activities
Provide clear and concise communication materials that help stakeholders understand upcoming O2C changes and benefits
Build strong working relationships with Finance SMEs, Credit & Collections, Billing, Commercial, Technology, and external vendor partners
Facilitate cross‑functional collaboration, ensuring alignment between business needs, solution design and delivery timelines
Act as a trusted advisor to Finance stakeholders, challenging assumptions and ensuring decisions are data‑driven and aligned to the broader transformation goals

Requirements

Excellent oral and written communication skills (within team, company, partners and customers)
Excellent written & spoken English communication skills
Proficiency in business process modelling tools and techniques
Strong analytical and problem-solving skills
Experience in similar process mapping projects within relevant industries
A proven ability to collaborate with cross-functional teams, subject matter experts, and stakeholders to ensure alignment and accuracy in documenting processes
Ability to work as a team in an international environment
Ability to keep thorough reports on the progress of process mapping activities, milestones achieved, and any potential roadblocks encountered
Between 3-5 years experience
Lean 6 Sigma

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Finance Ops Business Analyst

Job Description

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