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The Finance Operations Specialist will play a pivotal role within the Reference Lab business, managing and optimizing billing processes to B2Cs and B2Bs. In close cooperation with associates in the laboratory and Accounts Receivable Specialist should strive for accuracy of the invoicing and right at first time mindset at work.
Job Responsibility
Generate and issue accurate invoices to customers within the Reference Lab business using MOLIS and IFS8 Cloud systems
Review and correct billing information to resolve discrepancies and errors specific to lab services and contracts
Monitor billing cycles and ensure compliance with company policies, contractual terms, and Reference Lab business standards
Trace and analyze billing interface workflows between MOLIS, IFS8 Cloud, and other integrated systems to identify and resolve issues
Collaborate with IT and system support teams to troubleshoot and fix interface-related problems affecting billing accuracy in the Reference Lab context
Maintain and update customer master data within MOLIS and IFS8 Cloud to ensure accuracy and completeness for Reference Lab clients
Coordinate with sales, customer service, and finance teams to validate customer information relevant to lab operations
Implement data quality controls and regularly audit customer data to support Reference Lab billing integrity
Prepare billing reports and summaries for management review, focusing on Reference Lab business metrics
Document billing processes, interface workflows, and issue resolution steps specific to MOLIS and IFS8 Cloud systems
Support audit activities related to billing and customer data within the Reference Lab business
Identify opportunities to streamline billing operations and improve data accuracy within MOLIS and IFS8 Cloud environments
Participate in projects to enhance billing systems, automation, and integration tailored to Reference Lab needs
Requirements
Bachelor's Degree in Business Administration or related field
1 – 2 years’ related experience
Fluency in English, French is mandatory and knowledge of Dutch is preferred
Digital savvy and eager to continue to learn new systems
Organized with the ability to multi-task in a fast-paced environment
Experience with data entry processing within web-based ERP systems (IFS8 cloud), Molis, online banking
Experience using CRM (Customer Relationship Management) tool, Salesforce preferred
Able to move quickly through numerous order entry steps with accuracy while paying close attention to details
Internal Customer service experience is nice to have
Proven ability to follow through and resolve issues
Must have strong attention to detail, and organizational skills
Excellent written and verbal communication skills
Team-oriented philosophy is a must with ability to work independently in a fast-paced environment
Willingness to work on a flexible schedule, according to activity and volume
Nice to have
Salesforce preferred
Internal Customer service experience is nice to have