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We are seeking an individual to deliver accurate, timely, and compliant invoice processing for Fixed Line, Carrier, and B2B services, ensuring high productivity, strong quality outcomes, and effective management of vendor and stakeholder queries within defined service levels.
Job Responsibility
Process and post invoices in line with defined invoice processing standards, internal controls, and compliance requirements
Maintain full adherence to productivity and monitoring expectations, ensuring consistent daily output and effective time management
Achieve defined quality targets by minimising corrections, reversals, and rejections through strong attention to detail
Manage vendor and internal queries efficiently, ensuring timely resolution and appropriate escalation of aged or complex items
Monitor service level adherence for invoice processing and proactively address risks related to delays or exceptions
Analyse billing patterns and vendor issues, perform root cause analysis, and recommend process improvements to reduce risk and rework
Collaborate with internal stakeholders and vendor contacts to improve query resolution cycles and overall process effectiveness
Maintain accurate documentation and contribute to audit readiness and quality management system updates
Requirements
Experienced in Accounts Payable operations with a solid understanding of end-to-end invoice processing
Knowledgeable in invoice validation, posting, and vendor query management within a structured control environment
Comfortable working with enterprise finance and workflow systems such as SAP and related invoice or service platforms
Analytically minded, with the ability to identify trends, risks, and improvement opportunities in billing data
Detail-oriented, organised, and confident communicating clearly in English, both verbally and in written documentation
Proficient in Microsoft Excel, PowerPoint, and Word for reporting, analysis, and documentation
What we offer
Exposure to complex finance operations within a global telecommunications environment
Opportunities to contribute to process improvements and efficiency initiatives that create measurable impact
A collaborative team environment that supports learning, knowledge sharing, and continuous improvement
Experience working with multiple stakeholders across finance, vendors, and internal operations teams