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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Finance and Accounting group manages all aspects of our finances and serves as trusted advisors for all our strategic and enterprise endeavors. In this hybrid role, you will report to a Business Controller.
Job Responsibility:
Oversee Global BPO Partners: Collaborate with and provide operational oversight to our global BPO partners. This includes handling escalations, ensuring process excellence, and monitoring KPIs to maintain quality, compliance, and customer satisfaction
Manage Day-to-Day Operations: Execute all daily tasks related to Finance operations, including managing the ticketing system to resolve roadblocks and support business partners. You'll also handle ad hoc requests from internal members, stakeholders, and vendors, providing timely assistance
Own Process Improvement and Project Management: Proactively identify opportunities for improvement and lead projects of low to medium complexity to enhance efficiency. You'll also manage the monthly closing of financial records and post month-end information
Serve as a Technical SME & Business Partner: Act as a subject matter expert (SME) for the Digital Transformation Services (DTS) team and other cross-functional groups. You'll conduct complex transaction and process analysis, and use data to create and present functional metrics to stakeholders
Conduct Complex Analytics: Apply advanced analytical skills to interpret data, identify trends and root causes, and develop actionable insights to support decision making and continuous improvement
Develop Documentation & Training: Create, update, and maintain a range of process documentation, including self-service materials like Wayfinder, desktop procedures, and standard operating procedures. You'll also assist in creating new policies and developing end-user training to support process adoption and compliance
Requirements:
Proven experience in a finance, accounting or finance operations role with a focus on operational support or analysis
Experience in providing oversight to BPO teams or managing third-party vendor relationships
Strong analytical skills with the ability to perform complex process analysis, prepare and analyze data and identify and resolve issues
Demonstrated ability to identify and implement process improvements
Experience creating and maintaining process documentation and training materials
Excellent communication and presentation skills
Nice to have:
Prior experience acting as a subject matter expert (SME) or business partner for Procure to Pay, providing guidance on process, policy, system enhancement and cross-functional initiatives to ensure efficiency, accuracy and control in Procure to Pay operations
Experience managing projects of low to medium complexity
Familiarity with financial systems and software
What we offer:
Waymo’s discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity
employees provident fund
lots of other perks and employee discounts
flexibility to work from another location for four weeks per year