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The Finance Transition & Operations Analyst is responsible for supporting finance readiness and operational continuity during the ERP deployment across Malaysia and Singapore. The role works closely with finance SMEs to ensure accurate transaction processing, data readiness, and alignment with new system processes, while taking over selected day-to-day finance operations. By coordinating testing, supporting cutover preparation, and assisting with issue resolution during go-live and hypercare, the role helps ensure compliance, financial integrity, and minimal disruption to finance operations. This role offers a unique opportunity to be part of a large-scale ERP transformation, providing hands-on experience in a critical business milestone that few professionals encounter in their careers. The successful candidate will gain exposure beyond their core functional area, working across cross-functional teams and end-to-end processes, making it an ideal role for individuals looking to broaden their skillset, develop new capabilities, and build valuable experience in system deployment and business transformation.
Job Responsibility
Provide hands-on support to day-to-day finance operations, including areas such as accounts receivable, invoicing, collections, reconciliations, and reporting
Take over selected operational finance activities to ensure continuity while SMEs are engaged in ERP deployment work
Support resolution of operational issues and ensure service levels are maintained during the transition period
Support end-to-end finance readiness activities across GTM finance, controllership, and operational finance processes
Coordinate with finance, commercial, supply chain, and IT stakeholders to track readiness milestones and dependencies
Maintain trackers, action logs, and risk registers to monitor progress and ensure timely follow-up
Support preparation and execution of finance test scenarios, including Order-to-Cash (O2C) and Source-to-Pay (S2P) processes
Support finance cutover activities, including tracking closure of open transactions such as invoices, credit notes, payments, and purchase orders
Assist in ensuring clean financial cutover by validating balances, reconciliations, and transaction completeness
Support coordination of key finance activities during system downtime and transition periods
Support finance operations during hypercare, including monitoring transactional flows and identifying issues in invoicing, payments, or reporting
Assist in triaging and resolving finance-related system and process issues in collaboration with SMEs and IT teams
Escalate critical issues impacting financial integrity or compliance
Support communication and adoption of new finance processes and system changes to business users
Assist in preparing process documentation, training materials, and user support guides
Reinforce new ways of working in collaboration with the Market Change & Communications team
Maintain dashboards and trackers to monitor finance readiness, risks, and key milestones
Provide timely updates for governance forums and deployment reviews
Proactively identify risks, delays, and dependencies, and support mitigation actions
Requirements
Bachelor's degree in Finance, Accounting, Business, or a related field
Professional accounting qualification (e.g., ACCA, CPA, CIMA) or equivalent experience is an advantage
Minimum 3–6 years of experience in finance operations, accounting, or commercial finance roles
Experience in areas of Accounts receivable/ payables, credit management or financial reporting (FP&A)
Exposure to Order-to-Cash (O2C) and/or Procure-to-Pay (P2P/S2P) processes
Experience supporting ERP/system implementations or finance transformation projects is preferred
Experience in FMCG or fast-paced business environments is an advantage
Strong understanding of finance processes, including invoicing, collections, reconciliation, and reporting
Familiarity with financial controls, compliance, and statutory requirements
Proficiency in Microsoft Excel for data analysis and reconciliation
Experience with ERP systems (e.g., SAP) is preferred
Familiarity with reporting tools and financial systems is an advantage
Strong attention to detail, particularly in financial accuracy and data integrity
Strong coordination and organizational skills, with ability to manage multiple priorities
Good problem-solving ability, especially in resolving transactional issues
Effective stakeholder communication skills, including cross-functional coordination
Ability to work in a fast-paced, high-pressure project environment
High level of ownership and accountability
Nice to have
Experience supporting ERP/system implementations or finance transformation projects is preferred
Experience in FMCG or fast-paced business environments is an advantage
Experience with ERP systems (e.g., SAP) is preferred
Familiarity with reporting tools and financial systems is an advantage