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Parkdean Resorts Logo Parkdean Resorts · Finance

Finance Officer

United Kingdom, Newcastle upon Tyne Employment contract 27000.00 GBP / Year · Job Posted May 29, 2026
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Job Description

Are you a detail-driven finance professional who thrives in a fast-paced environment? Join our Shared Services team and play a key role in delivering accurate and efficient Order to Cash (O2C) processes that keep our business moving. At Parkdean Resorts, we’re all about creating amazing experiences—not just for our guests, but for our people too. If you’re passionate about making a difference, love problem-solving, and take pride in delivering high-quality work, we’d love to hear from you.

Job Responsibility

  • Delivering O2C activities in line with service level agreements, managing tickets and queries to ensure timely, high-quality resolution
  • Supporting month-end processes through reconciliations and reporting to enable accurate financial close
  • Investigating and resolving variances, working with internal teams and external partners to reach effective outcomes
  • Monitoring and clearing unallocated receipts and balances to maintain accurate financial records
  • Preparing payment files efficiently, ensuring accuracy and adherence to deadlines
  • Contributing to team KPIs with a proactive, performance-focused approach
  • Building strong cross-functional relationships that foster trust, collaboration, and a sense of belonging
  • Providing excellent customer and stakeholder service, adding value in every interaction
  • Identifying opportunities for process improvement and supporting continuous improvement initiatives

Requirements

  • Highly numerate with strong analytical skills and excellent attention to detail
  • Experience in high-volume transactional finance, ideally within a Shared Services environment
  • Confident working to strict financial controls and deadlines
  • Strong IT skills, including Microsoft Excel and other Office applications
  • A passion for delivering first-class customer service
  • Well-organised with excellent planning and time management skills
  • A confident communicator with strong interpersonal skills
  • Trustworthy, professional, and able to handle confidential information
  • Self-motivated with a positive, proactive outlook
  • Resilient and adaptable, with the ability to manage change effectively
  • Ambitious and keen to develop your finance career, ideally with an interest in studying towards a professional qualification

What we offer

  • Employee Assistance Programme with 24/7 confidential helpline for counselling and support
  • 50% discount for you and 25% discount for friends and family when booking your holiday
  • Team member discount of 30% on food, drinks, and leisure activities
  • Discounts on brands like Hello Fresh and local gyms
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