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Finance Officer (Service Charges)

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Wales & West Housing

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Location:
United Kingdom , Cardiff

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

33215.00 - 36788.00 GBP / Year
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Job Description:

We are looking for a Finance Officer (Service Charges) to join our team and support the delivery of clear, accurate, and transparent service charge management across Wales. This role plays a vital part in supporting residents and ensuring services are funded and delivered effectively. You’ll work closely with colleagues across the organisation, contributing to safer homes and stronger communities. This is an excellent opportunity for someone who wants to develop their finance expertise while making a positive impact on people’s lives.

Job Responsibility:

  • Support annual production of service charges for rented, homeowner and Right to Buy properties
  • maintain and reconcile information across accounting system, service charge module and housing systems
  • carry out variance analysis and investigate discrepancies
  • prepare and maintain accruals and prepayments for site expenditure
  • monitor budgets
  • support allocation of costs such as staff time and utilities
  • review financial information to identify trends, resolve issues and ensure value for money
  • respond to service charge queries from residents and staff
  • collaborate with colleagues across the organisation

Requirements:

  • Motivated and detail-focused finance professional
  • experience with financial data, systems and spreadsheets
  • calm and organised approach to managing deadlines and priorities
  • customer-focused mindset
  • ability to explain financial information clearly
  • strong team player
  • attention to accuracy
  • willingness to investigate, question and improve processes
  • existing service charge experience or finance professional keen to develop
  • ability to meet essential and desirable criteria outlined in the role profile (see recruitment pack)
What we offer:
  • Choice of Defined Contribution or Defined Benefit pension including 3x death in service life insurance cover
  • 25 days annual leave increasing to 30 days with service
  • ability to buy and sell up to 5 days pro rata
  • time off for volunteering, health screening and more
  • 9 Bank Holidays per annum including an extra day at Christmas
  • opportunities to develop and grow
  • regular feedback, training and support
  • comprehensive sick pay scheme
  • critical illness cover
  • employee assistance and counselling service
  • cash plan benefit

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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