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We are seeking a proactive and detail-oriented Credit Controller to join our Finance Team at St Helens College, a forward-thinking Further Education college committed to supporting learners, staff and the wider community. The successful candidate will play a key role in managing the college’s accounts receivable function, ensuring timely collection of income while maintaining positive relationships with students, employers and external partners.
Job Responsibility:
Manage and maintain the sales ledger, ensuring accounts are accurate and up to date
Proactively chase outstanding debts in a professional and customer-focused manner
Liaise with students, employers, funding bodies and internal teams to resolve payment queries
Allocate cash receipts and reconcile customer accounts
Support month-end processes and provide reports on aged debt and collection performance
Ensure compliance with college policies, financial controls and data protection requirements
Contribute to continuous improvement of credit control and income processes
Requirements:
Previous experience in a credit control or accounts receivable role
Strong communication and negotiation skills, with a professional and empathetic approach
Excellent attention to detail and ability to manage competing priorities
Confident using financial systems and Microsoft Excel